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Find a Location

Baltic Born has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Baltic Born

      300 S 1350 E Fl 4 Lehi, UT 84043-1497

    • Baltic Born

      1375 S 300 E, Ste 107 American Fork, UT 84003

    • Baltic Born

      5025 W Hudson Way Ste 40, 50, & 60 Lehi, UT 84043-4673

    Business ProfileforBaltic Born

    Womens Clothing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.28/5stars

    Average of 200 Customer Reviews

    Customer Complaints

    163 complaints closed in last 3 years

    52 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Baltic Born has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Baltic Born

        300 S 1350 E Fl 4 Lehi, UT 84043-1497

      • Baltic Born

        1375 S 300 E, Ste 107 American Fork, UT 84003

      • Baltic Born

        5025 W Hudson Way Ste 40, 50, & 60 Lehi, UT 84043-4673

      Location of This Business
      300 S 1350 E Fl 4, Lehi, UT 84043-1497
      BBB File Opened:
      2/3/2021
      Years in Business:
      8
      Business Started:
      1/1/2016
      Business Started Locally:
      1/1/2016
      Alternate Business Name
      • Four Lilies, LLC
      • Baltic Born Clothing
      Business Management
      • Ms. Allison Hunt
      • Ms. Angela Liljenquist
      • Ms. Marianne Liljenquist
      Contact Information

      Principal

      • Ms. Allison Hunt
      • Ms. Marianne Liljenquist
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      163 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I ordered dresses from Baltic Born online. At checkout, they charge you a fee for free returns but do not disclose that if you make any returns you will only receive store credit. Apparently you have to search for that information. I ordered over $500 in mother of the bride dresses not knowing which would look the best and planned to return some of the items. When I requested to return, they stated I could only get a store credit.
      Read More

      Customer Reviews

      200 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessa L

      1 star

      08/09/2024

      Very very disappointed with this company. Their items are not cheap, but I received a defective item, with a broken zipper. The item will not zip up and the zipper has come loose from the seam. I reached out to them 20 days after receiving the item. I was traveling and didnt realize the item was defective until then. They are refusing to give me a refund, saying that the item must be reported as damaged with 14 days. This is unacceptable for a company of their supposed quality to show such little integrity.

      Baltic Born Response

      08/13/2024

      Hi there *****, thank you for sharing your experience and we're sorry to hear this. We used to only allow 7 days for damage reporting, but adjusted that based on customer feedback to 14 days, which we strictly enforce. We strive to offer our best customer support while still abiding by our policies and procedures, so we appreciate your feedback as we continue to grow and improve.

      Local BBB

      BBB Mountain West

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