About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 10/18/2023
Years in Business: 19
Products and Services
Business Details
- Local BBB:
- BBB Mountain West
- BBB File Opened:
- 8/18/2017
- Business Started:
- 7/6/2006
- Business Started Locally:
- 5/12/2008
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Cache Sales Imports
- North Atlantic Imports, LLC
- Blackstone Products
- Business Management:
- Mr. Roger Dahle, CEO
- Customer Support, Team
Additional Contact Information
- Principal Contacts
- Customer Support, Team
Additional Information
- Refund and Exchange Policy
We reserve the right to offer parts rather than exchange where applicable. We have a 30-day return policy for items purchased on our website. The customer can send the item back within that 30-days for a full refund minus their return shipping.
If a product arrives with damages or functionality issues, the customer can reach out to us via email or phone call and we can help them through our 1-year warranty.
- Business Categories
- Cooking Utensils, Barbecue, Grills
Latest Reviews
Linda H
"Too bad there's not a negative (-) star to leave. Gril warp (heard a pop) while using it." ... Read full review
Brad K
"The advertisement sticker that was glued on the cast iron cooktop from the factory was impossible to get off after working on it for over 2 hours. After I found that cooktop was damaged from the sticker and could never be seasoned correctly they began to give me 3 different ways to strip the cooktop to bare metal then reseason it." ... Read full review
Rick P
"******** customer service grill was bought as a gift delivery company left in the rain saturating the box. **************** said take a video of product and would review." ... Read full review
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