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Business Profile

Hotels

Intown Suites

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Complaints

This profile includes complaints for Intown Suites's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Intown Suites has 3 locations, listed below.

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    • Intown Suites

      151 W 7200 S Midvale, UT 84047-3722

    • Intown Suites

      48 W 3300 S Salt Lake City, UT 84115-3712

    • Intown Suites

      2727 Paces Ferry Rd SE Ste 2-1200 Atlanta, GA 30339-6143

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/04/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello .Mr David v****** .and Walter W******* .and Jim H**** homes . James H*****. Anthony b**** . I am write y'all request for cpa accounting too this company as it owner and co owner .trust expired .2019 . Also .I am aware of joint with sovship rights. Too any if the realistate if I. An find it .I found it. And it expired.. please give me my deeds and bank too all of this . Also I have the tax certificate registration as the tax payer with security code. If anyone try too file it will be fraud. No more escrow services can be file on the behalf of me. Affidavit if of serves has been file in Fulton county court. And dekalb county court . This issue can be as criminal and civil action both . If not delivered rights like I am asking .***** ****** and ****** ****** and ****** ****** , ******* ****** , ****** **** ******* , ****** ***** and ****** ******* , Ms T******* has failed too follow out the instructions of this huge trust agreement contract. Abuse and harrasing communication .is ilegal . So now u no .u can call me . And come too me or email me. Too make the issue right . Because all of it is been did illegal base off what I am see . I got too get a home livable fast. *** and *** ******* ** nw atl ga .is livable .one of them .and I need some fast cash . Onto the issue is made right . **** ****** ** Decatur ga 30032 and *** *********** ** atl ga , *** ******** ** atl ga . *** and *** ****** * ****** **** atl ga .all of this information own by us. *** *********** ** atl ga . *** ******** ** sw atl ga . ****** *  ****** .the farther made me beneficiary owner too all of this . ***** * ****** and ***** * ****** ** ., ******* ****** . .****** ***** *** ******* ** nw atl ga .don't no what happen there . Please deliver too me asap . ******* ****** .**** ********* *** Decatur ga .********** . ... executive of the 1/1/1900 instrument . H***** bridge Fairfield hotel international . . Fannie mae. First citizens . Coldwell banker association . anywhere reality association .

    • Initial Complaint

      Date:09/02/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My 8 year old little girl and I are experiencing homelessness. We reserved a hotel at the InTown Suites Extended Stay located in ******* *******. The room 119 is ***** infested, the condition of the room is not in good condition and should not be leased to no one. I reached out to Customer Support via email on September 2, 2022 at 5 am. The reply I received was to address my concerns with the front office, on which I did after seeing the room. There is a huge hole in the kitchen cabinets, and it's all dirty. The air conditioner has water inside dripping and roaches are coming from the cracks in the wall. This is not right! This needs to be on the news

    Intown Suites is NOT a BBB Accredited Business.

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