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Find a Location

Richs Cars N Credit, Inc has 1 locations, listed below.

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    Business ProfileforRichs Cars N Credit, Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2570 N Main St Ste 2, North Logan, UT 84341-1520
    BBB File Opened:
    7/17/2013
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Started Locally:
    1/1/2013
    Business Incorporated:
    3/22/2013
    Type of Entity:
    Corporation
    Alternate Business Name
    • Rich's Cars 'N Credit
    Business Management
    • Mr. Richard Geertsen, Owner/President
    Contact Information

    Principal

    • Mr. Richard Geertsen, Owner/President

    Customer Contact

    • Mr. Richard Geertsen, Owner/President
    Additional Contact Information

    Fax Numbers

    • (801) 386-5637
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    They sold be a unreliable unsafe vehicle they sold it to me while it was in the shop before I even got to look at it or test drive it and when I got it it has been peace together from their junk yard in the back of their shop by uncertified mechanic and when I drove it off lot it broke down tranny over heated front end shook like crazy no floor board by shifter so the heat of tranny came inside cab clutch was out throw out bearing out leaks oil have not even got it home charge me $26,000 for it it's a lemon also gave me dealers warranty and have not stood by it I drove in there with different vehicles truck sitting in parking lot and call them ask them how truck coming along and they said it was in shop and it sitting in parking lot still had it appraised at young Toyota it's only worth $5,000 they are not standing up to their dealership warranty they have lied to me they have not fixed the truck at all they will not let me talk to Rich the owner of company and we did not anything about the problem or see the truck untell paperwork was signed on truck because truck was in their shop and also found out through car fax that they had truck at a dealership for Toyota and waa told everything that needed to be fix and they did not fix the problems at all this truck just sitting in their parking lot one excuse they lost the keys their just lying and making excuses and taking me to the cleaners

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Haley C

    1 star

    07/07/2024

    Worst experience of my life. Zero stars if I can. Bought a ***** Impala 2015 from them and the transmission had blown within a few months of owning the car. They would refuse to call me back or help resolve this conflict. It has been over a year and a half with NO CAR. They are trying to charger me $10,000 more just to have my car back and for the transmission repair. I had a warranty of which they claim that doesnt cover the transmission. I went into the Credit Union of the bank that owns my car and they said that I did still have a warranty and that it covers the transmission. They are trying to get me to pay for something that I did not do. I had previously taken my car into another TRUSTED mechanic and they calculated up to $15,000 worth of damage from the PREVIOUS wreck/previous owner. They also did not inform me that my car was totaled before I had bought it. They said it was in one small wreck and thats it. Sketchy business.. dont buy from them or youll be stuck with a loan and a car you cant drive.

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