We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

John Watson Chevrolet, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Dusten R

    Date: 08/15/2024

    Horrible customer service and experience. I took my vehicle for a detail service. After picking up my truck I noticed they had peeled the paint off in several areas with the largest being a 2 by 4 area where the paint was completely taken off. Someone had then painted that big area with a small touch up bottle and brush making it uneven with clumped up paint resulting in some areas having thick paint and other areas showing the bar metal with all the little brush strokes showing. They told me nothing about the damage and tried to hide it. When I questioned them about it I was told it was my fault for not asking them about the damage when I retrieved my keys before I even seen my truck and that they were just too busy to inform me of the damage and were not trying to hide it. I was then told the service man was probably trying to do me a favor by making it look like a five year old painted my truck. In an another effort to try and cover their mistake they offered a subsequent detail if I paid to have the truck repainted. I had already paid for the subsequent detail as part of my contract, so in reality they were just stating they would honor the contracted detail agreement I had already paid for. I was advised I could speak with one of the owners, and have left messages for them and no one has ever returned my call.

  • Michael L

    Date: 08/11/2022

    Michael L

    Date: 08/11/2022

    I bought a new car from **** Watson in 2016 and was pleased with the way I was treated. One thing that impressed me was that they did not add 'extra' items like paint treatments, pinstriping, laser etching of parts, etc. to **** up the price like other dealers in this area do. A truly honest dealership! The service department is also very good and reasonably priced too. Next time I am in the market for a GM vehicle this is where I will go.

    John Watson Chevrolet, Inc.

    Date: 08/12/2022

    *******, thank you for your kind review. We appreciate your insight and it is always a privilege and opportunity to do business with you. We try hard everyday to offer quality service and treatment to everyone that comes in our dealership. We hope we can continue to be your choice of dealership.

John Watson Chevrolet, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.