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          Find a Location

          Elevate Home Warranty, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileElevate Home Warranty, LLC

            Home Warranty Plans
            Multi Location Business
            BBB accredited business

            Contact Information

            259 S Orem Blvd

            Orem, UT 84058-3009

            Visit Website
            (801) 804-5132

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            Customer Reviews

            2.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 9/4/2019

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Elevate Home Warranty, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              259 S Orem Blvd, Orem, UT 84058-3009
              BBB File Opened:
              2/27/2017
              Years in Business:
              12
              Business Started:
              2/13/2012
              Business Started Locally:
              12/1/2012
              Business Incorporated:
              2/13/2012
              Accredited Since:
              9/4/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Joshua Ryan Keisel, Owner
              Contact Information

              Principal

              • Mr. Joshua Ryan Keisel, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Home warranties

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Supposed to be a home warranty company, first claim after 9 months of contract has been useless. They sent me the service company and it took a week for them to come. I was told they had the part and it would be a couple of days, after 7 days I called and was told ELEVATE HOMESCRIPTIONS had not approved the work, so I called them and was given some useless information by Mahren(She seems to be the only person who has ever answered the phone) so I am beginning to wonder what sort of set up the ELEVATE HOMESCRIPTIONS is!!!!! So supposedly they finally approved PART of the work but then told me the technician had told them there was a lot of food in the freezer so they were NOT GOING TO COVER the compressor.!!!!!!!!!!???????? As the service company they sent me to does NOT answer the phone and have not called back in 2 days I question again whether this whole set up is a scam.
              Read More
              Read 9 More Complaints

              Customer Reviews

              5 Customer Reviews

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              Most Recent Customer Review

              Thomas S

              06/19/2024

              I reached out to confirm account was not set on auto renew, they confirmed in writing it was not, and it did end up being set for auto renew.

              Elevate Home Warranty, LLC Response

              06/20/2024

              We sincerely apologize for the confusion we caused. We attempted to reach you by phone and left a voicemail to address your concerns. This was a training issue on our end, and we have taken steps to resolve it to ensure it doesn't happen again. Thank you for your valuable feedback. Your input helps us make the necessary improvements to better serve our customers. If you would like to call to address your concern with a manager we would love to have that conversation. Feel free to call. 
              Read 4 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

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