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Find a Location

Nutra Health Systems has 1 locations, listed below.

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    Business ProfileforNutra Health Systems

    Vitamins and Supplements

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    877 E 1200 S Unit 971088, Orem, UT 84097-3643
    BBB File Opened:
    4/30/2015

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased 2 bottles of gummies for $62.50 but received 4 bottles at $46.25 each bottle. Once I received the package it included two items I did not order and they charged me for shipping. What I ordered was ACV gummies but received something that has a lot of other stuff that I cannot take or I will get very ill. The contents smell like chemicals. I reached out expecting they would honor the 60-day money-back guarantee. but as with every other complainant, this company is unreachable. Not only is there no response to emails the phone number US: ###-###-#### on the order doesn't work leaving all of us with no way to get a hold of anyone. I notice the phone number on this site is ###-###-####. After a week or two I got a notification that my card has been charged $97 and my order is shipping. I did not order anything and don't want any product but there was no way to cancel the order or any future orders. I had to cancel my credit card and dispute the charges with them but the CC company only blocked the second charge since it had not been processed yet. I cannot believe this fraud is allowed to happen. More than two hundred dollars I have to pay for chemicals I will never put in my body.

    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andi L

    1 star

    12/28/2023

    Worst customer service ever!! I placed an order November 4 and tracking status said it was delivered November 15. I contacted them because I never received the product I paid for. They sent an email December 4 that I would receive a refund within 5-7 business days. I never received the refund and have emailed several more times with no response. I just spent over an hour on hold with Nutraprice, listening the recorded music and a recording tell me to please hold on, my call was very important and the next available representative would take my call. I will NEVER use this company again and plan to tell anyone and everyone I can no to!!!!

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