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Find a Location

Residual Payments has 1 locations, listed below.

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    Business ProfileforResidual Payments

    Training Program

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1389 Center Dr Ste 200, Park City, UT 84098-7660
    BBB File Opened:
    4/21/2022
    Years in Business:
    5
    Business Started:
    8/8/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Big Stuff Ventures, LLC
    • The Big Stuff, LLC
    Business Management
    • Mr. David Carlin, Owner
    • Ms. Patricia Carlin, Member
    Contact Information

    Principal

    • Mr. David Carlin, Owner

    Customer Contact

    • Mr. David Carlin, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    In December 2021 I paid $275 to Residual Payments for a course. After completing that course. I was asked to purchase an agency contract for $10,000. With this contract I was promised that the company would help me get the business and running in 12 months of leads and closing help. i never got the full training to be able to approach business to be taken serious to be able to get there business. i was also told that territories were protected and i was the only person in my territory. i asked Julius from the residual support staff on July 31, 2022 for a refund and the company address and he said they would be happy to refund me my money. I have the dated emails where I asked for a refund. i am requesting my $10,275 refund because of their unethical bait and switch tactic used by their sales consultants. They made all the claims to me per their instructions. patricia c***** and david c***** are the owners
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott M

    1 star

    05/11/2024

    After working with these guys for a little over 2 years I found out that my affiliate agreement had not been signed. On top of everything else that had happened this drew a lot of concern for me. I confronted them with legitimate concerns and complaints and they did absolutely ZERO to resolve or explain any of it. Their checkout sheet says you get the following: 1 year of support 1 year of deal calls 1 year of live training 1 year of 1-on-1 coaching Instant sales support Helping you every step of the way to build a successful payments business. -They told me I only paid for 3 months of support. Prior to that they told me it was for life. - My deal calls expired after 3 months and they charged my another $949 to purchase more. - The live training only works if you can attend. And you don't know if you can until it's too late. On top of this they reschedule constantly making it extremely difficult to keep up. - I received ZERO one on one coaching - They use Facebook posts and email for sales support and it is NOT instant. - I got left hanging on many, many occasions to include being made to go back on my word with a merchant, ruining any relationship I had established with the guy. - I have proof of purchase to verify all of this. This has probably been the worst experience of my life with any business. They offered me a refund with the deal calls, but tried to get me to sign an agreement just to access the funds. After filing complaints and reviews they threatened me with a defamation lawsuit. Under the Fair Consumer Review Act, this is illegal. This is a very shady organization. They are either intentionally manipulative or they don't understand what professionalism means. I'll never work with an organization like this again. They are not to be trusted.

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