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Find a Location

Days Inn Lehi has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Days Inn Lehi

      Provo, UT 84606

    • Days Inn Lehi

      280 North 850 East Lehi, UT 84043

    Business ProfileforDays Inn Lehi

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Days Inn Lehi has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Days Inn Lehi

        Provo, UT 84606

      • Days Inn Lehi

        280 North 850 East Lehi, UT 84043

      Location of This Business
      Provo, UT 84606
      BBB File Opened:
      7/9/2007
      Years in Business:
      24
      Business Started:
      12/29/1999
      Business Management
      • Ms. Maria Supparo, Manager
      Contact Information

      Principal

      • Ms. Maria Supparo, Manager

      Customer Contact

      • Ms. Maria Supparo, Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Booked a stay with Days Inn by Wyndham online from August 6 through August 11. Their site says early check in available but does not indicate an additional fee for checking in early. When we arrived we were told checking in between 1-2pm would be a charge of $14. We needed to get the kids settled into the room and our luggage inside so we paid this fee. The hotel has "eco friendly" signs in the rooms one of which indicates beds will be made daily and bedding changed every three days. On Wednesday morning I pulled the corner off on of the beds to avoid an overnight accident from my son seeping through to the mattress. We left for the day and didn't return until 130am Thursday. I put both boys to bed and didn't think much else of the beds being made but one not having a bed cover over the top. It was late (or early) and we needed sleep and I assumed housekeeping sent it to be cleaned and didn't have a new one on hand when changing the bedding. Found out Saturday there was a charge pending for $40, day after we checked out. I called and spoke with Tyler, explained it was for missing bedding. He advised call back talk to manager Max. Spoke with Max Sunday and Tuesday. he refused to refund the charge insisting I stole their bedding because it wasn't there when I checked out. I advised him it wasn't there since Wednesday night after bedding was changed. He said all laundry is outsourced and they wouldn't get that bed cover back. I again stated I didn't take it he insists I did even though he can not confirm it wasn't sent out with the laundry.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrei A

      1 star

      04/07/2024

      Dirty rooms with fleas and no assistance from the staff. The front desk was often unattended, and the manager was indifferent to the complaints. This hotel seems to prioritize profit over cleanliness and guest satisfaction.

      Local BBB

      BBB Mountain West

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