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Business Profile

Used Car Dealers

Mudrovic Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Compre un auto en octubre y me aseguraron que no tenía ninguna luz de advertencia prendida y no me dejaron salir a probar el auto. Por apuro tuve que comprarlo y al sacarlo del dealer prendió el check engine y después de hablar con ellos para que lo solucionaran, estuvieron 1 mes con el auto en reparación y cuando me lo entregaron, volvió a prender el check engine y estuve más de 2 meses escribiéndoles para que me lo pudieran solucionar y cuando fui al dealer lo revisaron unos mecánicos y el dueño me dijo que debía dejar en auto 2 días y le dije que no podía ya que lo utilizo para trabajar y tuve que llamar a la policía y me dijeron que me fuera del dealer. Tengo todo los mensajes cuando yo les hablaba y no me respondían, etc. Ellos le sacaron las emisiones y no se cómo si el auto hasta el día de hoy sigue con esa luz prendida.

Mudrovic Auto Sales is NOT a BBB Accredited Business.

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