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Business Profile

Windshield Repair

Jones Paint and Glass of Cedar City, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Jones Paint and Glass of Cedar City, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Jones Paint and Glass of Cedar City, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/24/2022

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i placed an order for windows, i was told it would take 12 weeks to get my windows. the next day i called to change my order and they said they cannot change it. so i asked to cancel my order and they said that would be impossible. if my order takes 12 weeks to process then i can cancel it within 2 days. and they can pull it off their que for production.

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