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Find a Location

Stone Ridge Veterinary Clinic has 1 locations, listed below.

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    Business ProfileforStone Ridge Veterinary Clinic

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1381 Stone Ridge Dr, Riverton, UT 84065-7449
    BBB File Opened:
    3/9/2009
    Years in Business:
    35
    Business Started:
    10/5/1988
    Business Started Locally:
    10/5/1988
    Alternate Business Name
    • Stone Ridge Veterinary Clinic, LLC
    Business Management
    • Mr. R. Clay Cannon, President
    • Ms. Marnie Cannon, Practice Manager
    Contact Information

    Principal

    • Mr. R. Clay Cannon, President

    Customer Contact

    • Mr. R. Clay Cannon, President
    Additional Contact Information

    Fax Numbers

    • (801) 254-0882
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gabriella M

    1 star

    02/07/2023

    Very unethical and biased. In October of 2022 My Akita Husky unfortunately experienced a frightening seizure which resulted in need of surgery. I had a father-in-law which at the time worked at this facility. With my father in law being sympathetic, he was able to have my huskita checked in and taken care of at this Vet. We are very thank for that service. However, I've called multiple times to provide them all of my information and let it be known that it's my pet and I take full responsibility. I have missed a few payments for difficult time but again they had all my info to get a hold of me and had then involved in my finances. I want to pay them. Now in February, thing have turned sour with my father in laws employer and other employees there, which resulted in him quitting. But instead of pursuing me (who is responsible for the bill and willing to pay) they take the bill and withdrew it from his check. No call/mail/email was made to me to ask if he is to be charged. He quit one day and took the money the next. With this company being in service for so many years I'm sure they have protocol on transferring the responsible party to a collection agency. But I would communicate and use measures to prevent that for again I am responsible, but they completely skipped it Now on top of facing a job change he only has a check on 9 dollars for a biweekly payment. When going in to confront them of this issue I was then told that they were not able to do anything and (quote)" well he(my father in law) saw it coming." I do believe they chose to do this act out of spite also discrimination of being a minority. I then proceeded to tell them that they were the one responsible for treating my pet and that I will only like to them. They then told me to pay him instead. They did not care to act in a professional manner or respect me as a customer or even respect their employee who has given 17 year of his life there. Labor and commission has been notified of this arbitrary act.

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