Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Residential Air Conditioning Contractors

Kelly's Heating & Cooling, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromPete W

    Date: 07/27/2023

    5 stars
    We had an A/C unit that was failing after 20 years. Called ******* to have them service/repair the unit. They diagnosed the problem (leaking freon) and advised they could repair the unit but that I should begin shopping for a replacement. I took their advice and also asked for a quote for replacement. ******* offered multiple options form low end replacement of the A/C unit to complete replacement of the A/C and furnace with a Heat Pump system. After comparing current and future costs and weighing the advantages of all options, it made the most sense to go the Heat Pump route. With the current rebates offered by local utility companies and the Federal Tax credit, the net cost was more expensive in the short term but the long term advantages were enough of an offset. Kudos to ******* for showing us all the options without any pressure. Their service personnel, sales personnel and installation personnel were all truthful, honest and professional. So much so that we have recommended ******* to friends and family and 100% have had the same experience. This is how every company should operate.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.