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Average of 14 Customer Reviews
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Review fromTiffany O
Date: 05/01/2025
1 starTiffany O
Date: 05/01/2025
They lied about getting everything after I had sent all my documents and then they said I can't be accepted
Graduation Alliance, Inc.
Date: 05/05/2025
Hi *******,Were sorry to hear about any confusion you may be experiencing regarding our enrollment requirements. The form you completed is located on a website that outlines the eligibility criteria for the program. It states:To qualify for this program, you must be a ********* resident, be at least 22 years old, have regular access to a computer and the internet, and not have earned a GED or other high school credential. There is an incoming credit requirement, which our team will assess by reviewing your high school transcript. While you may not know your exact credits, most students who have completed some of 10th grade or higher may qualify.While we cant discuss personal details in a public setting, we can clarify that if a transcript does not meet the incoming credit requirement, the student unfortunately does not meet the enrollment qualifications.If youd like more specific information about your situation, wed be happy to discuss it privately. We always want to ensure eligibility criteria is clear and transparent, and were here to help answer any questions you may have.Review fromAlyssa S
Date: 04/24/2025
5 starsAlyssa S
Date: 04/24/2025
Graduation Alliance is truly an amazing option to have if you're serious about getting or finishing your diploma. I finally decided to try again as a 31 year old mom of 3 after dropping out my senior year. The teachers & other staff have been so helpful & encouraging. I'd give them 10 stars if i could.Graduation Alliance, Inc.
Date: 05/05/2025
Thank you ****** for taking time to leave a review on your experience and congratulations again on the hard work you put in to earn your diploma!Review fromIrelis R
Date: 02/18/2025
5 starsIrelis R
Date: 02/18/2025
This program was amazing and didn't give up on me!Graduation Alliance, Inc.
Date: 02/20/2025
Congratulations! We are so proud of the hard work and determination that put into earning your diploma and we can't wait to hear what you do next. Thank you for taking time to leave your feedback.Review fromAlexandra V
Date: 02/06/2025
5 starsAlexandra V
Date: 02/06/2025
I absolutely adored this program. Graduation Alliance made my graduation process as easy as it could possibly be! Everything is at your own pace, the teachers and instructors are very responsive, and my academic coach was amazing. Their goal is TO GET YOU GRADUATED! Everything I needed to graduate was provided for me, including a school issued laptop. This program is designed for success. I had been wanting to obtain my high school diploma for over 15 years, and graduation alliance made this goal possible.Graduation Alliance, Inc.
Date: 02/20/2025
Congratulations, *********! We are so thrilled about your achievement and proud to celebrate your graduation. Thank you for sharing your experience with **** cant wait to see all the incredible things youll accomplish next!Review fromJessica Z
Date: 10/30/2024
1 starJessica Z
Date: 10/30/2024
Since December 2023 I have had the same issues with submitting assignments. It's usually the ones that need to be uploaded like PowerPoint presentations. I have been told that phones are NOT compatible however my phone seems to be the only device that works with their site! I screenshot or just plain take a picture of the errors that pop up saying unable to save please try again later or when it tells me that my documents cannot be uploaded! I have tried 4 different desktops, 2 laptops, 2 tablets, 5 phones and NONE make a difference! I even switched internet providers. My husband is a computer tech (with his masters) and even attempted to figure out what is causing the issue and he cane up with that it's on their end! I sent ALL PROOF to my academic advisor and technical support but they argue saying it's my fault. I have repeated the same classes and assignments a few times and I know the answers to each question by heart now. I was called today by some lady who was rude and admitted that she was being rude because when we were first talking, all of a sudden I sounded like a different person (I went from sitting and on speaker phone to standing and off of speaker phone!) I tried to explain that I have done everything that I can do and since no one can fix my issues then what's the point in retaking classes and redoing the same assignments a million times if it's pointless?! This place is a joke! My last academic coach was horrible, all she cared about was showing off her body online and pointing her finger at anyone or anything other than herself! I hope things get fixed!Graduation Alliance, Inc.
Date: 11/08/2024
Thank you for taking the time to share your experience. Were truly sorry to hear about the challenges youve encountered with submitting assignments, and we understand how frustrating technical difficulties can be, especially when you've tried multiple solutions. We're actively working with our IT team to investigate, as this type of issue hasn't been reported by other students, and our goal is to ensure all students have a seamless experience. We understand you've spoken with several team members and appreciate your patience. Our student services team will be reaching out to you. We are here to support you and are committed to helping you resolve these issues so you can focus on your academic journey. Thank you again for your feedback.Review fromAnthony R
Date: 10/17/2024
1 starAnthony R
Date: 10/17/2024
****** ***** I guess is over enrollment she was not vary transparent, but bitterly rude in her response via email. She assumed that my cumulative report was my transcripts, and stated "you don't have any Credits you are ineligible because I needed 10 credits or more". So I asked how did she come up with that assessment when the document she had was just a cumulative report with my Enrollment information of my *********** I attended LOL, but was so quick to refer me to other Organizations that I was already aware of ***. What happed to being diligent ,Professional. I would not recommend this Organization. They wanted me to upload my Identification via text message.... Be safe!!!!Graduation Alliance, Inc.
Date: 10/24/2024
Thank you for taking the time to share your feedback regarding your experience with our enrollment team. We genuinely regret your interactions did not meet your expectations, especially concerning our efforts to address your eligibility for our programs. At our organization, we prioritize customer service and strive for transparency in all communications related to program eligibility. We carefully reviewed the recorded call you had with our enrollment counselor, along with all email exchanges, and we did not identify any instances of unprofessionalism.On October 17, 2024, at 10:57 AM EST, we made an attempt to reach you via phone, as documented in our system prior to sending you our final email communication. To assess eligibility for our programs, we require a copy of a high school transcript for a thorough evaluation. Unfortunately, the document you provided did not include information regarding courses or credits. When we inquired if this was the only transcript you had, you confirmed that it ****** that point, we communicated our requirement for at least 10 completed credits to enroll and suggested alternative program options. If there was an error in the document you submitted, we encourage you to review it. Youll find that it doesnt contain the essential details, such as courses, credits, and grades necessary for our evaluation. If you have an alternative transcript, we would be happy to review it and then determine eligibility. If the document you provided is indeed the only one available, we recommend contacting the last school you attended or your school district to obtain a complete copy. Our enrollment team is equipped to accept documentation through various secure methods, including document sharing links, email, and text. Please rest assured that any texts sent to us are received through our system and not to an individual counselor's personal device.We appreciate your understanding and are here to assist you through this process. Thank you.Review fromChris P
Date: 05/07/2024
1 starChris P
Date: 05/07/2024
Organization will not stop calling me, I verified I'm on the do not call registry.Graduation Alliance, Inc.
Date: 05/09/2024
Graduation Alliance partners with school districts across the nation to be able to provide education pathways to their students who have either stopped attending school, need additional mentoring, and/or need tutoring for their end of course exams. Graduation Alliance is not selling a product we are reaching out on behalf of your school. In addition, we have adult diploma programs in select states where we return calls to individuals who have initiated an outreach to us first. We are not a telemarketing company, and we dont use robocalls to reach out to students. We are unable to locate any records in our system by the name or email address that you provided to BBB to understand which program you were affiliated with. We do see that you provided a zip code so that helps narrow down a state. Based on that limited information your school district is trying to get a hold of you through our organization. Again, without being able to determine who you are and what program you are affiliated with we cant provide more insights. We do recommend if you want to learn more about why your school is trying to connect with you and you dont want to speak with us, you contact your high school. Thank you.Review fromLaura T
Date: 04/08/2024
5 starsLaura T
Date: 04/08/2024
They have been top notch. I got my diploma and the teachers and coaches are awesome. I work a full time job and part of the year do a lot of overtime, My coach worked with me on which classes we needed to schedule during that time.Graduation Alliance, Inc.
Date: 04/17/2024
*****, we truly value you sharing your experience, and congratulations on your dedication and hard work in earning your diploma!Review fromBobbi G
Date: 11/01/2023
1 starBobbi G
Date: 11/01/2023
Its been almost 6 months since I finished my courses and I still have not received my diploma. I have been in touch with my home school and with Gradation Alliance and still nothing. I thought this was a great program and would have recommended to others, until I realized I did all the work for nothing. If I could give them negative stars I would. Very disappointedGraduation Alliance, Inc.
Date: 11/03/2023
Hi *****,We are sorry this has been such a long process for you to receive your diploma and its not something we take lightly. While we do have to wait for school districts in the ************* to issue diplomas there are other internal processes we can address to ensure it doesnt take longer than the state allotted time frame and we are working on improvements. We should have been faster in responding to your requests for updates and we apologize. We have spoken with the principal of the school district who did confirm today that your diploma was ordered, and they will personally be contacting you once its received. Our Senior Director of Adult Programs will be your main point of contact and will follow up with you as well. Thank you.Review fromJason K
Date: 10/17/2023
5 starsJason K
Date: 10/17/2023
I was very hesitant at trusting this program but after I started I seen it was very complex and was not a scam. Some of the work was very challenging and I almost gave up, glad I did not. I received my diploma in about 2 months after I completed everything. They must contact your state to verify you satisfy the states needs (some states are faster than others and districts are larger or smaller may play a role in time frames). Overall I am beyond pleased. The Academic Coach, ******* was promt and helped with every issue that arose. I learned stuff about computer programs and math that that was never taught to me in ************ PLEASE DO NOT SKIP THE VIDEOS, you will regret it and end up watching them anyways after wasting countless hours trying to save time. This company is the real deal and i regret not taking the option for coding before I started, my state would've paid for it. Thank You Graduation Alliance and Academic Coach ******* for the help along the ways, and some of the teachers.....and tech support lolGraduation Alliance, Inc.
Date: 10/25/2023
Thank you ***** for sharing your honest and open feedback about earning your high school diploma. We appreciate you taking the time and congratulations on becoming a graduate!
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