Business ProfileforUniversity Of Utah Hospitals & Clinics

I took my daughter to urgent care in 11/23 for a broken wrist. She received a quick visit and xrays. It was determined that her wrist was broken and she was given a prefabricated splint to wear until the follow up with the orthopedic doctor. I was charged for an office visit and a "splint application" (CPT *****) code. I have been trying to dispute the splint application code as it should not have been billed. The person I messaged with online was insistent that they are able to bill the code. I tried to provide documentation stating they could not bill that code and in order to bill the code the practitioner had to in some way "make" the splint and it could not be used on a prefabricated splint. As I was trying to work with them on this issue, they sent the bill to their collection agency and now they will not talk with me. All this for $38.74. It is fraudulent to bill me for services I did not receive.CPT ***** short description- Application of short arm splint (forearm to hand); static CPT ***** definition- The physician applies a splint from the forearm to the hand. A short arm splint is used to immobilize the wrist. Cotton padding is applied from midforearm to the midpalm region. Plaster strips or fiberglass splint material are applied along the palm side of the hand, extending to midforearm, maintain the wrist in the desired position. An Ace wrap is applied by the physician to hold the splint material in position. The **************************** (AMA) stated in CPT Assistant (May 09:8) that splint application requires creation of the splint.Based off the above information, billing CPT ***** for a prefabricated splint is inappropriate billing. To bill me for this service is fraudulent. I have paid for the office visit charge but the splint charge should be reversed and the account removed from collections.