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Business Profile

Loans

Silver Financial Capital, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for a loan to their website since specifically direct lender and that there was no credit check.However the website said cash u s a today not Cash American today. I received an email saying I was approved for $343, however. I was told to wait for an email to confirm my routing number and call number. I didn't receive an email. So I call and they take me through. It's a very unprofessional question to and for me to reverify. My routing and checking are running an account number. They then came on the line.And said there underwriter denied my application.And they didn't know I and said that I was never approved.I was Pre approved which is nwot in my email. They also had me log into my account while I was on the phone with them. Sending me a link to do so, so I'm not sure if that was right or wrong. But I do want to follow-up with someone. Make sure i'm in no immediate danger with my account. Also to award damages in the amount of 343.00 Thank you.

  • Initial Complaint

    Date:04/27/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted Cash America Today on their website on 4/26/22 and entered information to payoff my loan. I received a message on the screen that said that someone would contact me during business hours to confirm. Next day came and went and NO ONE CONTACTED ME!!! If you try and call them all you get is a voicemail box. DO NOT USE THIS COMPANY....RUN THE OTHER WAY!!!!! It's now the end of the 2nd day after I tried to payoff my loan and still no one has contacted me. I emailed [email protected] and EVEN NO MANAGER CONTACTED ME!!!! AVOID THIS COMPANY AT ALL COSTS!!!!!

Silver Financial Capital, Inc. is NOT a BBB Accredited Business.

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