Reviews

Review Details

• Review fromBeth I

  Date: 09/20/2024

  1 star
  Beware of what you're paying for with Neerings. Paying $500 for a $30 thermocouple that takes less than 10 minutes to install just doesn't seem ethical to me. I know this because I had this same thermocouple replaced last year by Neerings and I put up stink last year when they charged me $500 for work that took about 5 minutes and a $10-$30 standard thermocouple. I work with Neurologist every day who are dealing with serious health issues and they may get paid between $175 hr to $300 hr. I have other examples but this is the most recent. The single star is for the service people and customer service agent, they do know what they're doing and are kind representatives. This said, who ever is responsible for ********* pricing is without shame and gouging people without regard.

• Review fromJackie J

  Date: 07/12/2024

  5 stars
  Neerings Plumbing & Heating were able to come out the same day I called. When *************************** arrived he was very kind and listened to what I was describing. I was just frazzled hearing how much a replacement tankless water heater was. He found the problem with my current tankless water heater and he was on his way. I love the service and I highly recommend them.

• Review fromPeter B

  Date: 05/31/2024

  1 star
  BEWARE OF ********************************************** ***** - Im here to save you a LOT of $$$$$$. Do not even consider using ******************************************************** **** They have a real scheme going, charging an exorbitant amount more than what other plumbing companies charge. We obtained bids after the fact which were of the price they charged us.Here is an example: I had them replace a 5-sprinkler manifold, which took 3 hours to replace; and I had already dug out the area around the valves.Material + Tax = $150.00 Labor + Burden = $984.72 Operating Expense = $445.34 Net Profit (11%) = $201.31 Total Invoice = $1,781.37 Neerings explanation of the above:1) The cost of material + tax that we use for the task we are performing.2) The average hourly rate we pay our technicians + the cost of employing that technician such as, taxes, health insurance benefits, fringe benefits, retirement benefits. 3) Our operating expense is calculated at 25% of each task. (10% below the industry average) This is included in pricing to cover our expenses as a company including trucks, tools, fuel, insurance, training, support staff, licensing, insurance, facilities, etc.4) We use a fair industry standard of 25% as our goal. I say goal because we use an average time on the job and past material cost, but every job is a little bit different and can sometimes be performed quicker or may take longer, but we hold pricing.

• Review fromSteve V

  Date: 04/03/2024

  5 stars
  We use Neerings plumbing heating and electrical for all of our issues. **** is our Master Electrician and he does a great job and always explains in terms we can understand. I recommend them to our friends and neighbors and they get the same great service.

• Review fromLacey B

  Date: 12/28/2023

  1 star
  On October 26, 2023, I called Neerings to do a service for a water leak. As I had the service workers at my home, I also asked for them to replace a sink (which I had the sink) and replace a leaking main line.In order to fix the leak, the workers had to cut a hole in my ceiling in order to access where the leak was coming from. The workers indicated they would not fix the hole in which they created to get to the leak.Upon the request to replace the sink, the workers damaged the fermica countertops. I told the workers I would look into fixing it as I was already frustrated with the hole in the ceiling which they would not repair. They also indicated that I would have to drill the hole for the dish soap. The sink is not secure and in place and the caulking that was done was very shotty and did not look perfessional at all.I had to replace a drain pump for my dishwasher. When I got under the sink to disconnect the hose that goes into the garbage disposal, I learned that the hose was not even tight which was causing a leak under my sink.For the 3 services they performed (water leak, sink replacement, and main line elbow replacement), the cost came to $3,900!!I called the office 3 times to speak to a manager to discuss the conernes I had with the hole in my ceiling, damaged countertops, and leak under the sink, which I was told each time that they were in the field and would call me back. I have never received a call back.I am extreamly disappointed from the service and damage caused which I have had to fix!!

• Review fromDavid W

  Date: 11/17/2023

  1 star
  Not Trustworthy - I will never use Neerings again and warn you to do the same. They are worse than an auto repair shop using scare tactics with exhorbitant price quotes. They have clearly trained their heartless staff to take advantage wherever they can. They came to do annual maintenance/cleaning on my boiler/heater. I payed them in advance last year for this service somewhere in the range of $150. To their credit they at least called me to schedule the annual maintenance this year as I had forgotten. However, I believe they do this solely to get into your home and scare you into buying more services. And I paid $150 for that priviledge. In my case, within 5 minutes of arrival they had identified a burner that needed to be replaced. The quote was $1076. I replaced the part myself. It literally took me ***************************************************** $34 online. Back to the story. I looked at them dumbfounded and said, please just finish the maintenance I already paid for. They continued to state if I didn't replace it I would die of CO2 poisoning. They had turned off the entire system to begin their maintenance and when I asked them to just finish they cleaning, they refused to put the burners back in due to liability concerns. They then found more items requiring attention including a PRV valve replacement (their quote was $1027) and a sticky fill valve (their quote $989) and to clean the boiler heat exchanger would be ($4600). The exchanger cleaning was supposed to be part of the maintenance I already paid for. They then had the gull to suggest I should really replace the entire boiler system and quoted ($40,709). However, he did say they were giving me a 10% discount. Really? How nice of them. In the end, they left after cleaning only two of the seven burners, refused to turn my heating system back on due to liability concerns and couldn't find a replacement burner. Luckily I can fix this myself for $34.

• Review fromMike M

  Date: 07/28/2023

  5 stars
  ***** was very professional and he shoved the problem with our air conditioning quickly.

• Review fromRobert M

  Date: 07/27/2023

  5 stars
  Neerings scheduled our appointment right away and communicated with us the arrival time. ***************** and ******* ****** were professional, friendly, knowledgeable, and efficient start to finish. They were patient in answering our every question. Top notch work on our swamp cooler and drain. Their communication was clear, and they cleaned up thoroughly. We will call Neerings again and ask for *************** Thank you!!

• Review fromAmanda R.

  Date: 07/21/2023

  5 stars
  We are very pleased we have chosen Neering Plumbing Heating ***************** It was a very educational for us. **** was very professional and knowledgeable. This time around we are sure its will be done once and done it right. We highly recommend. *** and **** were fantastic, super professional and very knowledgeable as well. They explain their job and show their results all monitored buy their equipment. The literally will roll a red carpet for you and cover the working area do it protect your floors. The moment they got the system working and going we felt relief. A good choice through and through. We are very happy. We highly recommend!

• Review fromBuilding Investment co K

  Date: 06/21/2023

  5 stars
  The techs doing the work were able to complete our issues promptly. The issues we were having were affecting multiple systems. They took the time to make sure that all systems were normal.