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Find a Location

Coupons.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Coupons.com

      1260 E Stringham Ave Ste 600 Salt Lake Cty, UT 84106-2966

    Business ProfileforCoupons.com

    Coupon Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    69 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1260 E Stringham Ave Ste 600, Salt Lake Cty, UT 84106-2966
    BBB File Opened:
    1/23/2023
    Years in Business:
    3
    Business Started:
    4/21/2021
    Business Incorporated:
    4/21/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Quotient Technology Inc.
    Business Management
    • Mr. Scott Raskin, President
    • Andrea Schmidt, Customer Contact
    Contact Information

    Principal

    • Mr. Scott Raskin, President

    Customer Contact

    • Mr. Scott Raskin, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    69 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I was using the *********** website to complete an offer for $5 when you spend $25 General Mills cereal. (The offer expires in mid-August so is still active.) I had $15.34 in spending completed. In late July, with no notice, the website was crippled so that it could no longer handle digital offers, only paper coupons. I was not notified. At about the same time, the *********** Android app was removed from the Google Play store, and the new Shopmium app, which as I understand is supposed to replace it, works only on Apple hardware (iPad or iPhone). I replied to a previous customer service email from *********** dated July 20 which stated "If your issue is not resolved or you have additional questions, we’re still here to help you. Please feel free to reply to this email within 15 days and we will assist you accordingly." and attached two new receipts getting me over the $25 spending requirement. I received an automated email only saying "You have replied to a support ticket that has previously been closed. If you’re still experiencing the same issue or experiencing any new issues, please contact support here." and giving a link to ******************************** which has absolutely no useful contact information (only feedback). Between crippling their website without notice, and shutting down their Android app at about the same time and replacing it with one that only runs on Apple hardware, they seem quite determined to cut off existing customers. I'd like to receive a $5 payment to my PayPal account (the usual payment method) as would have happened if I had been able to contact them in any way other than a BBB complaint. This complaint was not my first choice. Additional receipts completing the $25 in spending attached to this complaint ($5.97 in the first, and $3.97 in the second, for a total of $25.28). The UPC code for all General Mills items in both receipts is ************.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather B

    1 star

    06/22/2023

    I starting using coupons.com app June 1, 2023. Have received $39.09 in rebates from submitting accurate receipts. I opened the app yesterday and it said the infamous error code (****). After countless times to get a response on the app as to why my account is deactivated, here I am. The only thing an agent will list is refer to section (7H). Well I have referred to 7H and there is no reason for deactivation. One search on ****** will show you 100s of the same complaints Im listing here. Your account will be deactivated with no true reason or real response. Its disgusting that a company promotes fair practices but cannot uphold them themselves. Im still awaiting a real response as to why my account is closed.

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