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Find a Location

Tim Dahle Infiniti has 1 locations, listed below.

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    Business ProfileforTim Dahle Infiniti

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Tim Dahle Infiniti sells and services new Infiniti's and pre-owned cars across Utah, Idaho, Wyoming and Nevada.

    Products & Services

    This company offers sales, leasing and service of new and pre-owned Infiniti automobiles.

    Business Details

    Location of This Business
    4594 S State St, Salt Lake Cty, UT 84107-3814
    BBB File Opened:
    2/7/2010
    Years in Business:
    31
    Business Started:
    6/30/1993
    Business Started Locally:
    6/30/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Craig Blackson, General Manager
    Contact Information

    Principal

    • Mr. Craig Blackson, General Manager
    Additional Contact Information

    Fax Numbers

    • (801) 269-6325
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gabe B

    1 star

    09/25/2024

    This dealership should be illegal. They are the worst dealership in the whole state. Deceptive, unprofessional, and a bunch of liars. Here is my experience with them:The salesman said the car I was interested in had arrived that same day so it hadn't been detailed or prepared for sale which made me question why they already listed the car if they didn't even have it prepared to sell. I test drove the car and enjoyed it so we did the initial paperwork for the car. They had my girlfriend and I waiting 2 AND A HALF HOURS for the finance staff. My girlfriend talked to a manager and while she was asking him about the status of the financing, the manager rudely cuts her off and ignores the rest of her question and tries to change subject. Insanely disrespectful.We finally speak with *******, the finance representative, and he only provides us with the cover pages of the contract (20 pages) stating he'll give the rest to us after we sign the paperwork. This is ILLEGAL. We came to find out that *******:1) Did not include the battery in the warranty like we had discussed 2) "Forgot" to opt me out of the dealer's GAP fee payments (over $400). Good thing my girlfriend called him out on that and we got it removed.We finally finished the paperwork and got in the car and there was TRASH (Including a disgusting eaten lollipop stick) in the door compartment of the car that had just come back from "detailing". Not only that but the car was only at a 12% charge!! Forcing me to stop at a charging station on the way home until 1 am. This experience alone should be enough to convince anybody from doing business with them and here's a couple more if it's still not clear:-They accused me of refusing to pay the down payment when I asked for all of the car paperwork before paying the down payment. -Didn't send the *** the paperwork until over 6 weeks after the down payment was made.-To this day (2 months later) they have not written me a $250 check they owe me.

    Local BBB

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