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Business Profile

Painting Contractors

Rico Paint & Spray

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/21/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired **** to put in a shower and clean up the mold in my basement I paid him for the work to be done we further investigated it and the shower was installed backwards I need it to be fixed we called him several months and then again last Monday he said he would come by to look at it and see what he did wrong but he did not come all I want is to get my shower fixed so I can take a shower

    Business Response

    Date: 06/21/2024

    I want to say thank you for this email to inform me what really is going on. I want to say that I was happy working for ***********************.. The job was finished and complete the right way and the right time. The problem is because she have a son and her son stop taking the bathrooms apart, so I cannot go back and fix something that I never did wrong. Her son had to be responsible to fix the damage he done

Rico Paint & Spray is NOT a BBB Accredited Business.

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