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Find a Location

Tim Dahle Mazda Southtowne has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tim Dahle Mazda Southtowne

      10785 S Auto Mall Dr Sandy, UT 84070-4181

    • Tim Dahle Mazda Southtowne

      4550 S Main St Ste 100 Millcreek, UT 84107-6763

    Business ProfileforTim Dahle Mazda Southtowne

    Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Tim Dahle Mazda Southtowne has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tim Dahle Mazda Southtowne

        10785 S Auto Mall Dr Sandy, UT 84070-4181

      • Tim Dahle Mazda Southtowne

        4550 S Main St Ste 100 Millcreek, UT 84107-6763

      Location of This Business
      10785 S Auto Mall Dr, Sandy, UT 84070-4181
      BBB File Opened:
      1/5/2015
      Years in Business:
      2
      Business Started:
      4/18/2022
      Business Started Locally:
      4/18/2022
      Alternate Business Name
      • TDI Southtowne, Inc.
      • Southtowne Mazda
      Business Management
      • Mr. Timothy C Dahle, President/Director
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unresolved
      I bought a car on 1/30/24, I made it very clear to Brandon M******* (Floor Manager) and Kaden T****** (Salesperson) that I needed to not have a January registration, this was a deal breaker. Brandon said, "Oh , yeah, we can do February, even March." I now know that this is 100% a lie. That is only one of the deceptive things said to me in order to make the sale for January. Brandon is a master manipulator and not straightforward. I couldn't even get the price of the car - there is no window sticker on the car (it's rolled up "nicely" for you in the glovebox) and you cannot get the information online. As he was going through numbers, he would switch from leasing to buying - I never said I wanted to lease, it was a tactic to confuse me. He would often say one number but write another, he claimed to have dyslexia (RIGHT). I don't know how many times I said, "Your simple math doesn't add up." I was "given" $1,000 credit - BUT charged $1,895 for a multi-point protection which was not disclosed - tinted windows and a clear bra. As far as I can tell, tinted windows are standard on a Mazda. When presented with the warranties I asked if I had to do that and Brandon said, yes, in order to get the $1,000 credit - that is not true. I was told that the anti-theft was a number etched in the windows. That is 100% not true, it is stickers on the doors. For this I got to pay $299, plus tax. Then I ended up with a January registration. Jake B****, the GM, said they would pay for my 2025 registration. Chris S****, another floor manager, told me they would get it changed to February, and that he had personally just gotten his changed. That is 100% a lie, you are not able to change your registration month. Overall, I feel that this dealership is incredibly deceptive and taking advantage of people. I've had 4 Mini's over 20 years. Mini handles the sales process very different than all other dealerships, and that is what I have been used to.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rob N

      1 star

      08/01/2023

      Please go to another dealer where they will treat you with respect. Employees cant keep their promises. I was promised my car would be cleaned upon pickup. The car had trash under the seats and inside the cup holders. When my temp tags were about to expire, and I had to move heaven and earth just to get an extension. Several employees promised to follow up with me no one did. I had to visit the lot several times just to get a temporary extension. Three months after purchase, I still had no update on getting my plates or title. I had to call to get a second extension to my temp tags. Once again, I was promised a follow up and never got it. Then I got pulled over with expired temp tags, luckily the officer had pity on me due to the exceptional incompetence of this dealership.

      Local BBB

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