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Find a Location

Aquatics Academy has 1 locations, listed below.

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    Business ProfileforAquatics Academy

    Swimming Lessons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10300 S Redwood Rd, South Jordan, UT 84095-2440
    BBB File Opened:
    12/12/2016
    Years in Business:
    6
    Business Started:
    12/6/2017
    Business Started Locally:
    12/6/2017
    Alternate Business Name
    • Utah's Aquatics Academy, LLC
    • The Academy
    Business Management
    • Ms. Alliesha Reber, Owner
    Contact Information

    Principal

    • Ms. Alliesha Reber, Owner

    Customer Contact

    • Ms. Alliesha Reber, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a swimming package from this business in approximately October. I called to see if I could get a refund as I was planning on starting swimming lessons a little later this summer and wanted to inquire if a refund was possible. They told me that the swimming package had completely expired which is unbelievable to me that I would only have a few months to use a $500 worth package that was approximately 11 lessons or so. The business owner would not work with me at all to extend the time or offer any sort of a settlement as this is completely unconscionable that a package of that size would expire so quickly. I saw nothing of an expiration date or that it would have expired because I never would have purchased it I purchased it knowing I would wait until the summer approximately to use it I did not use it because it was something that I was setting aside to use in several months and obviously would have never purchased it if I had known that they would not allow me to use it within a year's time at least. It was my understanding it had no expiration.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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