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Complaint Details
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Initial Complaint
12/26/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
On/about Nov 5, 2024, I signed up for an online training program to make money using AI, paying a $47 fee. Then, I paid an additional $37 for a push-button software upgrade. I was contacted by phone to "qualify me" and after answering some curious personal questions. These answers apparently "qualified" me to move to the next step, where I was then guided to speak with a 'guide'. When I spoke with this 'guide' she seemed very disorganized and didn't know that I had already spoken with someone who 'assigned me to her'. When I called to be 'qualified' the first time I could not get through for several attempts and when I finally did get through I expressed frustration with the process and proceeded to be insulted at which point I ended the call. I was then contacted by my 'guide' who seemed clueless. I asked if there were other charges involved and for what and got no response. I believe the 'next step' is to be asked (pressured) for personal financial account info (credit card) to proceed. This is evidently part of an elaborate scam. A refund is the least these clowns should provide.Business response
12/27/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
12/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
On 11/30/24, I gave my debit card information to pay $47 to Digital Resources after reading their (scam) ad...alluring and enticing as it was. I have not received anything since then and I want my $47 refunded, after reading these complaints. Please help me. I would appreciate it. Let's get this company off the Internet.Business response
12/02/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
11/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On 11-19-24, I responded to an advertisement from "The Intentional IEP". The add was misleading as it said 'free resources',,,,then it asked to accept the **** Tool Kit'....which I did not realize was a digital download instead of an actual product. On 11-21-24, I was notified by email that I was billed $46.97 for a Membership, as well as the Toolkit.... I was unable to open any of the resources, so I immediately asked for a refund, because I did not realize that I would be charged for something that I could not Access. I was told that it was because of my school's firewall,,,,but they could not refund it due to 'their Policy'...... I have contacted them several time, as well as notified Pay Pal, that I do not have access to any product or service....Business response
11/23/2024
This person does not exist in our database. Additionally, we do not have ***** as a price and don't recognize "IEP Tool Kit nor do we accept ******.Initial Complaint
10/24/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
On 10/24/24, I signed up for an online training program to make money using AI, paying a $47 fee. Then, I paid an additional $37 for a push-button software upgrade. However, this turned out to be untrue. I received two emails, both leading to the same platform.Following the first step, I called the provided number and left a message for the "advanced team." A few hours later, I received a call back and was asked a number of personal questions, which I answered hesitantly. These answers apparently "qualified" me to move to the next step, where I was then guided to a credit card application site and pressured to apply. I was told this was part of their process, and if I didnt apply, I wouldnt be able to move forward.I found this suspicious because I already have plenty of available credit, and the representative couldnt explain why I needed more. When I refused, he insulted me for a few minutes and then hung up.This is a scam. Stay away!Business response
10/25/2024
Your refund was issued. Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.Initial Complaint
02/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I was billed ***** on 1-12-24 for an internet money making opportunity. It was a video that I watched on a ******** ad, as it actually seemed legitimate. After the money was paid, I was given another phone #, where I spoke to someone about more details about program. I was then informed that I would have to purchase a web site and than maintain it, including pay for "web traffic fees", etc. I was told ahead of my original fee that this was a no risk, money back opportunity. I can no longer reach them, as I tried to call the billing phone #, but the # does not go through *************).Business response
02/16/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Customer response
02/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Customer response
02/27/2024
This is a follow up on my complaint on Digital Resources (#********). I accepted the offer to refund my $ but still have yet to receive the funds. It has been several days now.
Sent from *********************** (******************)
Business response
02/28/2024
You were refunded on 2-16-24 as per stated already. Check with your bank again.
01/12/24-01/13/24 $47.00 Initial Charge-**********
02/16/24-02/16/24 ($47.00) Refund-**********Customer response
02/28/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
02/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I was told that there was a lot of potential to make money with this program. Around the clock help, top of the line training & I got nothing. They advertised to get started as quickly as I wanted to. No one ever is available to answer the phone. I don’t have an email. I don’t have any training. I just paid $37 to be lied to. I want a refund but no one is ever available to answer my call & initiate it.Business response
02/14/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
01/21/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Jan 18, **** I reviewed a work from home add that stated with their program you could be making hundreds of dollars a day. You could start out making $ in just 15 minutes after you signed up and paid the $37.00.I have received nothing from them since. No contact, no email, no training, and it has been more than 15 minutes. I got scammed and would like to be refunded.Business response
01/22/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
12/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Digital Resource is the company name. I was contacted by a "mentor" who was going to help me set up my own business. Oh, I paid a 47-dollar fee upfront. This mentor asked me very personal questions. They wanted to know my personal information, my credit score, amounts on loans, Credit card balances and available credit. When I refused to disclose this information, I was called dishonest, silly and not teachable so not a good fit for their program.Business response
12/20/2023
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
12/05/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I had signed up for an online business with Digital Resources on Oct 13th and they had charged me $47 and than charged me an additional $62 They had stated that I would receive an email with login information for getting started and never received said email. Tried calling company and could never get through to anyone to talk to. I find that this is probably a scam and would like to get a refund and be done with them.Business response
12/06/2023
Your refund was issued. Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.Initial Complaint
09/01/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I saw an add on the *** news feed about work from home jobs. I signed up and paid $37.00 and another $62.00. I received a text from ************ to have a call with me to discuss the job. I received a call ************ and *************************** asked for my address and date of birth. We scheduled a time for today (9-1-23) for training. He never called. When i called both numbers the message I got was "I'm sorry, the number you called cannot be reached from your area).I would like my money back.Business response
09/02/2023
We are sorry to hear about your customer experience. A refund was issued. Please allow 3-5 business days for it to show in your bank account.
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Customer Complaints Summary
26 total complaints in the last 3 years.
8 complaints closed in the last 12 months.
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