ComplaintsforDigital Resources, LLC
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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I was billed ***** on 1-12-24 for an internet money making opportunity. It was a video that I watched on a ******** ad, as it actually seemed legitimate. After the money was paid, I was given another phone #, where I spoke to someone about more details about program. I was then informed that I would have to purchase a web site and than maintain it, including pay for "web traffic fees", etc. I was told ahead of my original fee that this was a no risk, money back opportunity. I can no longer reach them, as I tried to call the billing phone #, but the # does not go through *************).Business response
02/16/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Customer response
02/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Customer response
02/27/2024
This is a follow up on my complaint on Digital Resources (#********). I accepted the offer to refund my $ but still have yet to receive the funds. It has been several days now.
Sent from *********************** (******************)
Business response
02/28/2024
You were refunded on 2-16-24 as per stated already. Check with your bank again.
01/12/24-01/13/24 $47.00 Initial Charge-**********
02/16/24-02/16/24 ($47.00) Refund-**********Customer response
02/28/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
02/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I was told that there was a lot of potential to make money with this program. Around the clock help, top of the line training & I got nothing. They advertised to get started as quickly as I wanted to. No one ever is available to answer the phone. I don’t have an email. I don’t have any training. I just paid $37 to be lied to. I want a refund but no one is ever available to answer my call & initiate it.Business response
02/14/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
01/21/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Jan 18, **** I reviewed a work from home add that stated with their program you could be making hundreds of dollars a day. You could start out making $ in just 15 minutes after you signed up and paid the $37.00.I have received nothing from them since. No contact, no email, no training, and it has been more than 15 minutes. I got scammed and would like to be refunded.Business response
01/22/2024
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
12/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Digital Resource is the company name. I was contacted by a "mentor" who was going to help me set up my own business. Oh, I paid a 47-dollar fee upfront. This mentor asked me very personal questions. They wanted to know my personal information, my credit score, amounts on loans, Credit card balances and available credit. When I refused to disclose this information, I was called dishonest, silly and not teachable so not a good fit for their program.Business response
12/20/2023
We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
12/05/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I had signed up for an online business with Digital Resources on Oct 13th and they had charged me $47 and than charged me an additional $62 They had stated that I would receive an email with login information for getting started and never received said email. Tried calling company and could never get through to anyone to talk to. I find that this is probably a scam and would like to get a refund and be done with them.Business response
12/06/2023
Your refund was issued. Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.Initial Complaint
09/01/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I saw an add on the *** news feed about work from home jobs. I signed up and paid $37.00 and another $62.00. I received a text from ************ to have a call with me to discuss the job. I received a call ************ and *************************** asked for my address and date of birth. We scheduled a time for today (9-1-23) for training. He never called. When i called both numbers the message I got was "I'm sorry, the number you called cannot be reached from your area).I would like my money back.Business response
09/02/2023
We are sorry to hear about your customer experience. A refund was issued. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
07/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I ordered a product, at the end of the call, the man asked for my business name. I told him I did not have a business. he said I had to have a business to order the product and hung up. I used my debit card, and I could see where $37 was taken out of my account. I called them back and asked them to refund my money, she said I don't have an account with them. I would like them to refund my $37 to my card. Thank you.Business response
07/15/2023
A refund was issued. Please allow 3-5 business days for it to show in your bank account.Customer response
07/15/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************Initial Complaint
06/21/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I paid the initial $17.00 start up fee and realized this is a scam and would like a refund.thank you.Business response
06/22/2023
This person was not charged $17.00 by us. There is no record of a charge.Initial Complaint
02/19/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I was contacted by Digital Resources advising this was a work at home business. I realized this was a scam when I was unable to locate the email sent with the instructions. I am going to call the support number provided and attempt to request a refund. I will update once that has been done. Thank youBusiness response
02/21/2023
Refund was issued on 2/21/2023. Please allow 3-5 business days for it to show in your bank account.Initial Complaint
12/05/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
October 13th I paid $47 for a program called Computer Elevate which offered a money back guarantee. Once I was contacted it turned out to be nothing like their promotion. Actually it was a drop shipping program which I am not interested in as it is too risky. Once I refused this they then had a person named Linda H*** contact me and then there was a link where they wanted another $99. I have been sent proof of my payment which was charged on a Capital One Credit card, but the refund was another made. They advertise the BBB on their promotion but they are not accredited and have an F rating. This is the second complaint that I have filed. I have sent proof of the payment to the BBB and they acknowledged it, but no refund has been made.Business response
12/07/2022
A refund was issued. Please allow 3-5 business days for it to show in your account. There was confusion because you also purchased from us in May of this year with a different email address and that purchase was refunded in May.
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Customer Complaints Summary
21 total complaints in the last 3 years.
8 complaints closed in the last 12 months.