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Business Profile

Drug Abuse Information

Recovery Ways

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drug Abuse Information.

Complaints

This profile includes complaints for Recovery Ways's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Recovery Ways has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Recovery Ways

      385 W 4800 S Taylorsville, UT 84123-4662

    • Recovery Ways

      5288 S Allendale Dr Taylorsville, UT 84123-4536

    • Recovery Ways

      4883 S Box Elder St Millcreek, UT 84107-4730

    • Recovery Ways

      4848 S Commerce Dr Millcreek, UT 84107-4761

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/01/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      There preventing people from getting Dr. Care it called Medical Gaslighting. They threaten you and family to the point you can't get help and live I misrable. You go through there program they say to help but yet they hurt you and family. Covering crimes for railroad Industry. Ading and bedding the Railroads.

    • Initial Complaint

      Date:10/02/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to recovery ways to get help with alchol I paid 3000 for a month's worth of care I have texts and all. on September 24th I was there 2 days and during the next 3 days from kitchen staff I received racial slurs and felt really unsafe on the 3rd day I watched as ppl go thru the line just to see if they act like that towards everyone 2 Hispanic older ladies said pelone pinche whedo don't know if I spelled it right I went right to staff hr therapist nurses to adress the issue the reaction I got from the nurse was yes I know them 2 there probably just in a bad mood then I had head of kitchen staff come talk to me then a therapist and hr they didn't seem to be concerned I addressed them again and said I feel unsafe and would like to leave on day 5 so I left there trying to take my 3000 hasn't reached out at all and they ghost me I would like there business to be looked at more I feel ppl going to get help should not be put down by there race or how they look

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