Therapy
True Health SLCInformation and Alerts
Alert Details
This business has 3 alerts.
Government Actions
Division of Occupational and Professional Licensing V Shamis Tate
BBB reports on known significant government actions involving business’ marketplace conduct. The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On June 29th, 2022 the business owner, Shamis Tate, entered into an agreement with the Division of Occupational and Professional Licensing. The Assurance settles allegations that Tate engaged in conduct that poses an immediate and significant danger to the public health, safety and welfare. Under terms of the Assurance, Tate's licenses to practice as an advanced practice registered nurse (APRN) and registered nurse (RN) are restricted, meaning that Tate, while working as an APRN or RN shall not perform any medical services unless supervised by a licensed Utah physician or advanced practice registered nurse as defined in R156-1-102a(4)(b). Tate was also ordered to cease and desist from engaging in any unlawful or unprofessional conduct; more specifically, Tate is prohibited from doing the following: employing unlicensed individuals to perform medical tasks; using, or directing or permitting employees to use, invalid testing methods to diagnose peripheral neuropathy; making or permitting employees to make unsubstantiated statements about peripheral neuropathy and patient symptoms; and making or permitting employees to make unsubstantiated statements about the efficacy of True Health's neuropathy treatments. Tate is also required to provide a copy of this Emergency Order to persons/companies outlined in the Emergency Order. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to https://dopl.utah.gov/discipline/discp_news_2022-07.pdf.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Alert
In August, 2022, BBB investigated Tru Health SLC’s business practices. This investigation was prompted by the large volume of complaints, advertising issues, and consumer inquiries. Consumers have submitted complaints regarding pre-paid services in which they did not receive, against claims that the business is no longer operating. BBB has confirmed that the company is out of business. Despite our attempts to contact Tru Health SLC, we have not receive a response from the business regarding the refund status of their consumers as of November 2022. In addition, BBB requested substantiation of health claims listed in their advertisement for which we also have received no response.
Service Area
- Salt Lake City, UT
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