Business ProfileforImpact Guns

Bait and Switch. Irresponsible business practices. Stay away. I ordered a ***** TTI Combat on 5/21/24 for $879.99 but it was back ordered, I was more than willing to wait. Yesterday, they emailed me that it's in stock but the new price is $1,039.39.This gun is available from plenty of other reputable brands, in stock today for $899.99. I emailed back requesting they honor the price, but they declined. Made me wait almost 2 months only to try to hook and crrok me for an additional $160. I canceled my order and am making as many people possible aware of these terrible business practices.

This customer orderd a gun from Impact that was not available at the time so the order was in a backorder status. We send an email to customers explaining that the item is not available and price may be different when the gun comes in. The gun came in at a much higher cost to Impact so we informed the custoer of this and gave them the oportunity to still by the gun. Customer declined and did not want to pay the higher cost. Please see the email sent to custmer at the time of the original order.Hello ***, We're sending you a quick follow-up on your order number: BC1003172 that was placed on 5/21/2024. One or more of the items from this order are currently on backorder. Because of the current overwhelming demand for product, manufacturers are overloaded and are unable to give us an estimated date of availability. Please be patient as our customer service team has no further information regarding future availability at this time. If you would like to view or cancel this order, please click here. Orders may be cancellable up to the point of fulfillment/billing. If you would like to leave this item on backorder, you don't need to do anything. We will continue to try and locate this item and get it to you as soon as possible. We cannot guarantee the price of any backordered products as prices change frequently. We will do our absolute best to maintain this price. Order BC1003172 SKU Description Price Qty Total ************ ***** TTI Combat 9mm, 4.6" Ported and Flted Barrel, ***** Compensator, Bronze, 18rd ****** 1 ****** Sub Total ****** Tax 0.00 Shipping 0.00 Total ****** If you have any questions or concerns, or you're not 100% satisfied, please feel free to email us or call us at ************, Monday through Friday, 10AM to 4PM MST. Thank you for choosing Impact Guns, and sorry for the delay! Sincerely, Impact Guns www.impactguns.com