Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:03/13/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has reached out to us on the ohone and in person multple times. Even though we have mentioned that we are not interested. On 3/13 we recieved a call at 9:30 am and explained to them we did not want their service and to remove us from their list. Then again at 2:20 pm we got a call again from the same number about trying to sell us there service. When we explained that we DO NOT need anything from them and to pleae stop calling us the representative argued that we had called them. We have not. This is verging on harrasment if they continue to hound our buisness.
Business Response
Date: 03/14/2024
Hello ******,
We hired a lead generating company called ******* to help get more sales appointments for our sales reps. **** represented themselves very professionally when we hired them. You are the second person to complain to us this week about their tactics. After receiving your complaint yesterday, we have terminated our relationship with that company. I am sorry that they have been calling and harassing you so much. We are a local company in **** and I can assure you that is not how we do business. If you have any questions or would like to provide me with additional details I would appreciate it. My personal cell phone number is ************. I hope you have a fantastic day!
Thanks,
*******
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