Business ProfileforOurisman Kia of Alexandria

On December 28,2022 I drove off the lot with a certified used suv, purchased from Ourisman Kia. Since then, my car has been in the shop 5 times; the first being two days after driving off the lot. The finance manager ****** did not do a great job at all explaining to me all the paper work and warranty options, and because it was certified used I was under the impression that there was still some type of warranty on the car. My car started lighting up like a Christmas tree soon after purchase and come to find out nothing was covered under whatever warranty I had on the car. My car was in the shop 3 times for the parking break, causing my car to not go into drive for hours. Clearly there’s some electrical/ censor malfunction with the car because the service manager even admitted to me that the car’s undercarriage seemed to have been in some type of flooding because there was corrosion and damage underneath. When doing a diagnosis on the car there were different codes showing up, one min one light will come on and the next it would go off and then the check engine light would come on. Expressing my concerns to the dealership and to ******, the only real solution offered to me was trading my car in and being upside down in another auto loan and of course highly payments. I wasted $2k on a down payment and as of now my car has been in the shop 5 times 3 of which for the same issue. Unfortunately because it’s a used car there’s no protection by lemon laws, but I am super frustrated that I bought a car for reliable transportation for me and my kids and I got the opposite and it’s causing more issues than before I had a car