Business ProfileforHRRA - Hampton Roads Realtors Association

I have a complaint that is being ignored by my local association, HRRA. (Hampton Roads Association of Realtors).I became a member August, 8/3/2021. I paid my total dues at that time, only to find out December 20, 2021..they never made an an active member. Upon my *** log on, I found that I was "inactive and to contact my local association." That was what was written. Thru much phone conversation, a member specialist with HRRA told me *** did this, and to contact them, citing they were not sure why *** would inactivate me. I received a written transcript of my telephone conversation from *** and I have a screenshot of my "inactive status" from ****** website, and they have written that they did not do this..my local board did. When I called my local board (HRRA) back and asked to speak with management, I was given grief..told things like, let's check the numbers you've paid, you had not done ethics training, and you had not completed the orientation. When the truth is, I paid all monies due "on time" and "at the time" they were due, in August 2021, within days of becoming a member. I left **** in August when I joined my new firm, and the same day..joined HRRA, after being told I need to be affiliated with my new firm's broker. My ethics training and orientation were both accepted by a HRRA new member specialist at the time, Connie, as I was told I did not have to complete either again..coming directly over from **** as long as I submitted a letter of good standing, for which I did promptly and same day, August 3, 2021. The problem is that I received no service/no membership/no activation/no recognition as a member, therefore, I would like a refund. There was no affiliation with this organization, HRRA, during the months for which I paid my dues. The way I've been spoken to by HRRA staff is unreal. Very disrespectful. Which I believe, is what has prompted the backlash I have received. I had written a complaint against Connie, the new member services coordinator, Augus