Business ProfileforCavalier Ford Lincoln

I already have another *** case FRDXXXXXXX BBB main told me to contact the local **** I picked up my 2021 **** ******* ****** at ******** **** Greenbrier on 9/9/22 at 635pm after them having it in the shop since 7/20/22 Once I turned in the **** Edge loaner to **** Hall in the service department and got the keys to my vehicle from him, I stayed on the car lot to inspect my vehicle. I showed Mike Hall these issues. He said he'll let **** ****** know about the issues. Paint gouges: I noticed 2 deep gouge damages, which are worse than scratches, in the paint on the front hood of the vehicle located on the front passenger ***** The gouges went through the paint past the primer and straight to the metal which created jagged edges. The small cover on the front bumper on the passenger **** was pushed in, loose and was not flush with the bumper. I asked **** Hall if he knew how to fix the cover. He said no so I just straightened out, but it is still loose. The clip holding it in place might be damaged. The driver's side door now has a high pitch sound of the gears moving when unlocking and then opening the door compared to the other doors. Driver's door sound when unlocked and then opened. ******************************************* Front passenger **** sound when unlocked and then opened. ******************************************* Rear right side passenger door sound when unlocked and then opened. ******************************************* Called Cavalier Ford Greenbrier on 9/10/22 at ****** I called service I asked for **** ******* but she won't be available until Monday. I left her a message about the 2 gouges on the hood, the door sound and the front bumper cover that was loose. I put on the message too on why 2 gouges weren't repaired when they had it for 7 weeks and didn't say anything about it. I was also charged ****** on my credit card for gas on the loaner. I put on close to full tank about higher than 3/4 tank too.