ComplaintsforEcom Babe marketing

• Initial Complaint

  11/30/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I purchased eCom babes program on a recorded phone call right after my father passed away around the end of May and everything sounded great regarding the program however I asked if this program can be done on the phone only and I was told yes everything for this program can be done on the cell phone which is absolutely not true. I contacted their customer service and emailed back and forth with ******. She said it can be done and would not help with a refund so I tried again to set up shopify account, dropshipping and coordinating with DNS and it is not possible to follow the program and set up the accounts from a cell phone and I feel i was mislead on this sales call. A new version of the course was released and it even states on the new version a laptop and wifi is required for this course. I want the money I have paid into the course and the remaining balance to be $0 with Affirm. They sold with misleading promises.

• Initial Complaint

  11/19/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I spoke with a representative over the phone. They make everything seem like its all going to be free then at the end they say pay this amount and we will do all these great things for you they give you a log in on a website and invite you to a *************** At first I just wanted to cancel and be refunded talk to my husband then get the okay to go ahead with it, but seeing as if no one would say anything to me after asking to be refunded I then realized its just a scam. A few short hours afterwards I texted and emailed I needed to cancel this because it just didnt seem legit. Its basically a script the representative uses to take your money but when you look at what they give you its nothing that should cost almost $2k. I was promised communication at all times and ever since I have texted and emailed I havent heard back from anyone at all. I stopped receiving emails from the company and no one will respond back to me. They claim they are for women supporting women but its all to get money in their pockets. Please refund my money.

  Customer response

  12/18/2023

  [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  At this time, I have not been contacted by Ecom Babe marketing regarding complaint ID ********.
  
  Regards,
  
  **********************************
  

• Initial Complaint

  11/06/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  The date of the transaction is October 20th, 2023. I was charged $3800.00 and an additional ******* in interest to sign up for an elementary and basic digital course, I was told there was support and that enrollees were making their investment back in a short period of time. After I joined the ************ charge, the average person is making about ZERO $0.00 - $28.00 / month. The Course is extremely basic and provides almost no real support. Once your money is received the person who enrolls you disappears. I feel that the quality of the course is not commensurate with the cost. Also, I was placed into a financing option, that I was told was zero interest. which ended up having $******* in flat fees, meaning that even if I paid off the financing on the first day this fee would be applied. another misrepresentation amongst many. I was given no options of a right of rescission, even though this is the law in my ***********.I have requested a refund with no reply. I expressed in all initial consultations that I was not in a position to invest this amount financially, & asked for complete transparency in the return on investment. I feel very taken advantage of. I feel the business model is to sell the program, rather than to provide a quality service and product. The business model preys on women and the mindset that they are in support of women, is a marketing scheme, hidden behind a predatory approach towards a target audience that is in a desperate situation, ** Single moms making minimum wage, promised the elusive riches gained by joining this program. ** this is literally shameful, I dont know how you sleep at night.

  Business response

  11/14/2023

  This is fake

• Initial Complaint

  07/25/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  On May 1st 2023, I signed up for the EcomBabes program. I was told the cost would be $****.00. I was reluctant and said I would try to save up the money 1st. I was then told over the phone by a representative of the company that I could apply for financing. I did so and was approved for a monthly charge of ******. I found out later that their is a 31% interest rate, I also found that to use the program I'm required to subscribe to multiple other services such as godaddy, shopify and that the addition service costs are not included in the **** charge. I have requested to cancel multiple times. I was brought to tears on two occasions trying to cancel over the phone by a representative that insisted I should not be a quitter and that I said I wanted to do this for my children and I don't want to let them down.

  Customer response

  08/15/2023

  [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  At this time, I have not been contacted by Ecom Babe marketing regarding complaint ID ********.
  
  Regards,
  
  ***********************
  

• Initial Complaint

  12/27/2021

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  On November 3, 2021 I spent ****** on this course for Luxury Life dropshipping Academy Course. Chisesi said Webstores get setup in about 9 days here it is almost 1st of Jan 2022 my approval list isn't done I message her she isn't responding. I spent another ***** on marketing training she offered another course I didn't do it cause by this time she's not fulfilled what she promised on the 997. Package. Which is to have store completely going and for the first 30 days after launch be by my side through it to take off (start making sales). Plus I was to have 1 on 1 with her I haven't received that neither the time she set for me the phone rang busy whole time I asked about a make up time nothing. At this point I want my money back I'm disappointed with the services. Not answering any questions and not following through with what's compromised. I either want a FULL refund or my complete package that I paid for.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩