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Find a Location

Classic Hampton Auto Mall has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Classic Hampton Auto Mall

      2712 Neil Armstrong Pkwy Hampton, VA 23666

      BBB Accredited Business
    • Classic Hampton Auto Mall

      2712 Magruder Blvd Hampton, VA 23666-1565

      BBB Accredited Business

    Business ProfileforClassic Hampton Auto Mall

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/3/2011

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Classic Hampton Auto Mall has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Classic Hampton Auto Mall

        2712 Neil Armstrong Pkwy Hampton, VA 23666

        BBB Accredited Business
      • Classic Hampton Auto Mall

        2712 Magruder Blvd Hampton, VA 23666-1565

        BBB Accredited Business
      Location of This Business
      2712 Neil Armstrong Pkwy, Hampton, VA 23666
      BBB File Opened:
      1/20/1972
      Years in Business:
      94
      Business Started:
      1/1/1930
      Business Incorporated:
      12/23/1946
      Accredited Since:
      11/3/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 00542290 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer Board

      These agencies may include:

      Motor Vehicle Dealer Board

      2201 W. Broad St., Ste. 104

      Richmond VA 23220

      (804) 367-1100

      http://www.mvdb.virginia.gov

      Type of Entity:
      Corporation
      Related Businesses
      Business Management
      • Greg Leatherman, Fixed Operations
      • Avni Patel, Assistant
      Contact Information

      Customer Contact

      • Greg Leatherman, Fixed Operations
      • Avni Patel, Assistant
      Additional Contact Information

      Fax Numbers

      • (757) 766-2661
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/09/2022

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      I flew one way from Atlanta, GA to purchase this vehicle on 4/16/2022. I stressed to the sales person even before making travel arrangements that I would be seeking expedited title/registration due to the fact that I am an out-of-state buyer and I didn't want any issues with my local *** regarding registering the vehicle. ******* ******* (sales person) assured me there would be no problem and that they had a dedicated title clerk for these matters. Due to my temp tags coming up for expiration soon, I contacted ******* via email on 5/15/2022 inquiring about the status of the title/registration work and was told the title work had already begun. Contacted the sales person again 5/21/2022 advising that my temp tags had expired and I was legally prevented from driving the vehicle and requested additional temp tags to be overnighted to me asap. He responded 3 days later with the tracking number. I contacted the ** and was given an excuse that they always do business like this because they don't pay cash for their cars (still doesn't justify breaking the law). After receiving the 2nd set of temp tags, I contacted the dealer again requesting details as to how this happened and why was I not informed that they didn't have a title to the vehicle to begin with, prior to selling me the vehicle. I have yet to receive an answer to this question. FYI, I financed this vehicle via Bank of ******* (lienholder).
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      C T.

      1 star

      01/14/2022

      I originally bought an *** from this company almost 3 years ago.. they took the negative equity in my other car put it right on top of this one then added a bunch of insurance and in a haste I signed the paper so I paid *** and a **** times what the car was worth but that in the end was my fault, however this car is part of a class action suit to ******** involving the **** red paint. I called them as they are a ******** dealership as well as a service and body shop and I bought it there. They proceeded to tell me that I needed to call corporate that they weren't having anything to do with it. The worst customer service in buying experience I've ever had in ** years of living will absolutely never buy a car from them again.

      Local BBB

      BBB of Greater Hampton Roads

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