Business ProfileforVacation Properties Made Simple

I reserved this home for 12/23 - 12/28. Prior to arriving I received a text confirming that we could not check in til 4 because someone check out that morning and the home would be being cleaned. Upon arriving at 4:30 the home reeked of sewage. I reached out to them immediately and was told it was the grinder pump. Which confirmed they were aware of the issue prior to my arriving. They sent someone to look at but of course nothing could be done to remedy due to the holiday. There was only one other property available within the resort (which was owned by Vacation Properties) I asked them to move us several times and they kept ignoring me. No other properties were available due to the holiday. I conferenced with my children and of course they wanted to stay. They had made so many plans. We would’ve left 12/26 but there was a terrible rainstorm, and we live four hours away. We had to leave the home several times for “repairs”. We had to turn off the heat and cover the vents to try to keep the smell to a minimum. We purchased space heaters and kept the windows open. The right side of the home was unlivable, so we all had to stay left side of the home. Vacation Properties ignored my request for a discount or move despite them having the only available property. Please boycott this Vacation Properties. They are renting properties they know are not inhabitable. My family suffered for days while the owners were comfortable with their families. Companies like this are greedy and do not care who they harm. I spent my hard-earned money to give my family a memorable holiday experience and they ruined it. Please stand with me and not allow them to take advantage of another unsuspecting family.