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Business Profile

Family Practice

Appomattox River Medical, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Family Practice.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/01/2023

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have paid the bill for this account. The payments are not being credited to my account ******** document, that I have attached with this, clearly shows that the bank has paid this off at my request from my HSA bank account. I have sent the copy of the document to the billing department of this company as well and nothing is being done to credit my account status showing paid in full. This place even sent my account to a collection agency, even tho I was making on time payments..

    Business Response

    Date: 06/21/2023

    Good afternoon, 

    Attached is our letter around our response. Please email me at ******************************* if you all need anything further. 

    Thank you,

    *************************

    Customer Answer

    Date: 06/21/2023

    Better Business Bureau:

    I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.


    I did send this business proof of bank statement showing of **** is paid  IN FULL as well as sending the proof to the collection agency that this business handed this account over to.. 


    Regards,

    ***************************




Appomattox River Medical, LLC is NOT a BBB Accredited Business.

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