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Find a Location

Dulles Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforDulles Chrysler Dodge Jeep Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    109 Catoctin Cir SE, Leesburg, VA 20175-3712
    BBB File Opened:
    6/1/2001
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Business Incorporated:
    4/10/1990
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dulles Motrocars, Inc
    Business Management
    • Mr. Hamid Saghafi, President
    • Mr. Kamran Saghafi, Vice President
    Contact Information

    Principal

    • Mr. Hamid Saghafi, President
    • Mr. Kamran Saghafi, Vice President

    Customer Contact

    • Mr. Hamid Saghafi, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bethany T

    1 star

    10/07/2022

    We bought a 2017 Ford Escape last month. Salesperson (Javon) was great. It's a used car, and we bought it as is, without the warranty. Not that we didn't expect it to have repair needs in the future, but we thought we were buying a vehicle that had been thoroughly checked by the service department and was in good working condition before selling it to us. Get the vehicle home, and four days later the check engine light comes on. Husband opens the hood, and he notices that there's no cap for the washer fluid tank. He also notices that the motor mount has a tear in the seal and it's leaking hydraulic fluid. I've also started noticing that when I turn the vehicle on and it's in park, or if I'm idling at a stoplight, I there is the distinct smell of gas, even with the windows up. A few days after the check engine light came on, it started flashing. Flashing check engine lights are very very bad. Oh, and it's also got a small oil leak. I wish I was making this all up. Call the dealership and they said I could bring it into their service department for a diagnostic, but couldn't guarantee that any of the repairs needed would be covered. We live about 40 minutes away and decided that the hassle wasn't worth it if they couldn't guarantee they'd cover it. Took the car to a local auto shop to get inspected. Car fails inspection because it has a broken rear shock. Also, the right front inner axle boot is ripped. ARE YOU KIDDING ME?? Call the dealership back and ask to speak to a manager. He basically tells me (after I give him the long list of issues on a car we've had less than 2 weeks) that we bought the car as is, and there's really nothing he can do about it. Offers to refund $100 dollars to our credit card as a "courtesy." We still haven't gotten that refund. Took the car into the shop again today to get all the issues addressed, and it will cost us $2100 out of our own pockets to fix a car that should have never been sold to us in that condition. Dull

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