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Business Profile

Travel Agency

Dynasty Global Incentives

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Complaints

This profile includes complaints for Dynasty Global Incentives's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynasty Global Incentives has 2 locations, listed below.

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    Customer Complaints Summary

    • 30 total complaints in the last 3 years.
    • 19 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/02/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I really feel that legal actions should be made against this company. I think their phone number is registered to the private person. They are extremely rude and short in their email responses and all their answers is a total run-around.I asked them for the reimbursement of $98 I payed via money order, they replied that my reimbursement is $0.00

    • Initial Complaint

      Date:08/23/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I received an invitation in the mail to attend a travel showcase in Kansas City, Kansas on July 16, 2023. We attended because we were promised a free 8 day/7 night cruise. The large postcard even had pictures of well known cruise ships; ********, *********, and ***** *********. We attended the showcase, but opted out of paying the $12,000 fee for travel discounts. We were told that we would receive a voucher for a free cruise including airfare whether we purchased or not. When the session ended we headed to a table with an employee who told us that they couldn’t get their printer to work, took our email addresses and promised to email the vouchers to us. We never received the vouchers! After several calls, and emails, I decided to do a check of the company who was supposed to give us the cruise ( Dynasty Global Enterprise). In looking at the number of complaints I realized this company is a sham. My concern is that they are in violation of mail fraud, as well as not delivering on their promises. Hopefully you can look further into this company and have them fulfill their promises, or shut them down completely.  *************************

    • Initial Complaint

      Date:08/17/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I attended a Cruise and Travel Showcase on 8/10/23. Was advised gifts including a complimentary promotional 8 day/7 night cruise of my choice to ****** or ********* including complimentary airfare would be emailed within 48 hours. A week later after multiple phone calls I finally get an email voucher. The voucher is not what was advertised.

    • Initial Complaint

      Date:07/24/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I received a post card promising an 8 day/7 night Alaska cruise with airfare and food in exchange for us listening to their 90 minute presentation. After listening to their presentation and opting against purchasing their vacation club access for $10,000 for lifetime access, or they were going to discount to $4000 with 4 or 5 year access with the option to extend if you pay the difference. They say that they are affiliated with *** hotels and that was how they got all of our information. After declining, they give us the vouchers for free food and cruise. Upon further evaluation the cruise voucher was not for the cruise that was promised on the card. When we contacted them they said we had to activate the voucher which was $98 ($49 per person). I did and received another voucher in the mail. When I reached out to the booking agency, they read me a disclaimer that said they were not affiliated with Dynasty Global and recommended I file a complaint. The phone number that was on the post card is now disconnected. The phone number on their website goes to a recording with their business hours. During business hours it goes to voicemail. I have only gotten any response via email. I have attached a picture of the post card.

    • Initial Complaint

      Date:07/14/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I attended a presentation for Dynasty Global Incentives and were promised 2 free plane tickets and hotel vouchers. We received an email that required fees to activate the free tickets. I came to the BBB page to see very similar complaints. This company needs to be dealt with and held responsible for wasting peoples time and stealing their money.

    • Initial Complaint

      Date:11/20/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 18, 2022 I sent a check for $98.00 to Dynastyy Global Insentives for the promised 2 free tickets for attending their promotion of *** Vacation Resorts. I have never received a voucher for tickets, which was supposed to be sent within 30 days. I feel this company is not legitimate. I await the voucher thinking I have lost $98.00

    • Initial Complaint

      Date:11/01/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 13, 2022, my husband and I attended a travel presentation where we were promised a vouchers for a cruise, airfare and hotel stay. On July 14, 2022, I followed all instructions in the voucher to redeem the promised cruise, airfare and hotel stay including payment of the required fees on Dynasty Global's website and was promised that the reservation forms would be sent within 15 business days (on or before August 4, 2022). I added Dynasty Global to the safe senders list in my e-Mail and received a confirming e-Mail that I was now a member of their site. However, to date, I have not received the reservation forms that were paid for and promised. I have e-Mails Dynasty Global on August 10th, October 5th and 6th (at two different e-Mail addresses and again today. To date I have received no response and no promised reservation forms. I will be disputing the charges today with my credit card company as I did not receive the product purchased.

    • Initial Complaint

      Date:09/15/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was invited to a presentation about a travel club. The sales people offered my wife and I vouchers for airline tickets and accommodations. I spent $98 (e-Check) to activate the vouchers. I never received the tickets or accommodations. When I contacted Dynasty Global Incentives, they direct you to their website that does not work. I called them and emailed multiple times and got no resolution. This is a SCAM . I would like to get my money back. Here is the information. Transaction #: ******** Debit Amount: $98.00 Debit Date: 8/3/2022 Payment Date: 08/03/2022 Payment Amount: $98.00 Transaction ID: ******* Description: A Certificate Activation You will receive a separate email receipt when this payment is officially processed. If you need help with this transaction please contact: Dynasty Global Incentives ************ [email protected] 

    • Initial Complaint

      Date:06/08/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid to activate an offer for "free" hotel and airfare. No response from company and no way to contact them.

    • Initial Complaint

      Date:05/23/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was asked to attend a seminar and supposedly rewarded with free airfare. All I had to do was pay ninety eight dollars to apply to taxes which I did. Transaction #: ******** Debit Amount: $98.00 Debit Date: 5/13/2022 I also send fifty dollars for a two night hotel stay. Transaction #: ******** Debit Amount: $50.00 Debit Date: 5/13/2022 Here is their contact information: Dynasty Global Incentives ************ Thank you very much for your help.

    Dynasty Global Incentives is NOT a BBB Accredited Business.

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