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Find a Location

Craft Collision Center, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Craft Collision Center, Inc.

      1804 Graves Mill Rd Lynchburg, VA 24502

      BBB Accredited Business
    • Craft Collision Center, Inc.

      12281 Moneta Rd. Moneta, VA 24121

      BBB Accredited Business
    • Craft Collision Center, Inc.

      1539 Lynn Brae Dr. NE Roanoke, VA 24012

      BBB Accredited Business
    • Craft Collision Center, Inc.

      3910 Old Forest Rd Lynchburg, VA 24501

      BBB Accredited Business

    Business ProfileforCraft Collision Center, Inc.

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/9/2018

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers collision repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    Craft Collision Center, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Craft Collision Center, Inc.

        1804 Graves Mill Rd Lynchburg, VA 24502

        BBB Accredited Business
      • Craft Collision Center, Inc.

        12281 Moneta Rd. Moneta, VA 24121

        BBB Accredited Business
      • Craft Collision Center, Inc.

        1539 Lynn Brae Dr. NE Roanoke, VA 24012

        BBB Accredited Business
      • Craft Collision Center, Inc.

        3910 Old Forest Rd Lynchburg, VA 24501

        BBB Accredited Business
      Location of This Business
      1804 Graves Mill Rd, Lynchburg, VA 24502
      BBB File Opened:
      6/15/1988
      Years in Business:
      34
      Business Started:
      9/15/1989
      Date of New Ownership:
      9/12/2005
      Business Incorporated:
      9/12/2005
      Accredited Since:
      8/9/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Lynchburg Collision
      Business Management
      • Mr. Kirk Hicks, Corporate Manager
      • Mr. Chad Hicks, Location Manager
      • Mr. Kendall Craft, President
      • Mr. Travis Dodgion, Location Manager
      Contact Information

      Principal

      • Mr. Kirk Hicks, Corporate Manager
      • Mr. Kendall Craft, President

      Customer Contact

      • Mr. Kirk Hicks, Corporate Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Dropped my vehicle off at Craft Collision on July 18th for fender repair. I picked vehicle up on July 25.. and noticed my dash cover lens had something spilled or accident sprayed on and will not come off. Appears to be on inside of lens. That was not on my lens cover when I dropped it off. ****** is saying there’s no way that happened at his establishment. But the incident had to happen there because I KNOW it was not like that when I dropped off my vehicle. I just want it fixed. I am 71 years old I am not dishonest or want something for nothing. I would like to have an apology and the lens replaced. ****** and ****** said they would try to help me find a solution but that didn’t happen. They are also saying that my dash was like that… told by their employees. My question is was a ****** or ****** watching over my vehicle 8-5 everyday it was there. So how can they be ?? that it was like that. They took a picture of the mileage gauge if you zoom in. … you can see it on that as well… but it wouldn’t be on their photo because it was taken before incident. I would greatly appreciate it if you could help me. If you need witnesses I can do the same thing the shop did.. I did not damage the lens cover on my vehicle. No matter the outcome… the truth is in my side
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark D

      5 stars

      06/03/2024

      Very friendly and courteous staff Got my truck back sooner than expected and looks great. Mark D

      Craft Collision Center, Inc. Response

      06/04/2024

      Hey Mark, Thanks for being such a loyal customer over the years, your business is very much appreciated.

      Local BBB

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