Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Patriot Disposal, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Patriot Disposal, Inc.

              10535 Crestwood Drive Suite 200 Manassas, VA 20109

            • Patriot Disposal, Inc.

              PO Box 3219 Manassas, VA 20108-0933

            Business ProfilePatriot Disposal, Inc.

            Garbage Removal
            Multi Location Business

            Contact Information

            10535 Crestwood Drive Suite 200

            Manassas, VA 20109

            Get Directions
            Visit Website
            Email this Business
            (703) 257-7100

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Patriot Disposal, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Patriot Disposal, Inc.

                10535 Crestwood Drive Suite 200 Manassas, VA 20109

              • Patriot Disposal, Inc.

                PO Box 3219 Manassas, VA 20108-0933

              Location of This Business
              10535 Crestwood Drive Suite 200, Manassas, VA 20109
              Email this Business
              BBB File Opened:
              12/26/2014
              Business Management
              • Mrs. Jean Poague, Vice President
              • Mr. John Poague, President/Owner
              Contact Information

              Principal

              • Mrs. Jean Poague, Vice President
              • Mr. John Poague, President/Owner

              Customer Contact

              • Mrs. Jean Poague, Vice President
              Additional Contact Information

              Fax Numbers

              • (877) 304-4016
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/07/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I am seeking assistance regarding resolving an ongoing poor customer service experience with **********************. ********************** (PD) has been serving our ******** since 2013, when I moved into the community. However, since late 2020 I have been experiencing intermittent service disruptions. Since October 2022, PD have totally stopped providing service to me, leaving me in a starkly difficult situation to carry out normal livelihood. I have had numerous calls and email exchanges with PD representatives to resolve this issue, but it has not been favorable to me. If PD believes it cannot continue servicing the ******** because of the **** then they need to show me some communication to that effect so that I do not blame their poor customer service and follow up with proper authorities. Please note that PD crew are servicing all other pipestems of our Forest at ****************** without disruption. I am seeking helps from both PD and BBB to share the details which prompted the stoppage of service. I also seek prompt and full restoration of this service to my residence pending further clarification.
              Read More
              Read 7 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karen V

              01/10/2024

              The trash/recycling collectors continuously (at least 25 times) leave my neighbor's containers behind my car or in a position so that I cannot pull into my parking space. I have emailed pictures and called (Patriot Disposal and Burke Centre HOA Office) numerous times and it continues to happen. Today I talked to directly to the guys on the collection truck and I was told that "there is nothing we can do about it." This is not only poor service, it is just plain wrong. I should not have to move a container so that I can pull out or into my parking space. The collectors should return the containers back to place when they were picked up. They are just lazy. They put other containers back where they pick them up. They should put this container back too.

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.