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          Booster Bricks has 1 locations, listed below.

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            Business ProfileBooster Bricks

            Subscription Boxes

            Contact Information

            7853 Coppermine Dr

            Manassas, VA 20109-2505

            Visit Website
            (650) 265-1193

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Booster Bricks is a subscription box for LEGO fans, where members get monthly building challenges to encourage creativity.

            Business Details

            Location of This Business
            7853 Coppermine Dr, Manassas, VA 20109-2505
            BBB File Opened:
            9/5/2018
            Years in Business:
            7
            Business Started:
            8/20/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Justin M. Wykowski, Owner
            Contact Information

            Principal

            • Mr. Justin M. Wykowski, Owner

            Customer Contact

            • Mr. Justin M. Wykowski, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On 11/25/2022 I subscribed to ***************** a monthly **** minifigure subscription service. To date, I have received 1 pack (Month #1) of my subscription which was supposed to start in December. Attempts to get this company to live up to its end of the contract via email communication has met with failure. On February 6, I emailed officially asking for them to, "ship what you owe me and issue a refund for the rest". To date, I have received only December's box (in late February) and no refund. What I do keep getting is empty promises.At this point I just want a refund for any product not received.
            Read 10 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Austin D

            11/03/2023

            Was charged 12.99 October 6th for the subscription starting it was for the November Box. They aren’t shipping the November box until the 14th of November and charging me again the day after before having received that first months shipment. Then Heather the office manager sent snarky comments telling me to read the site. I did I just wanted to know my tracking info if any. Was told by Heather I can’t read or comprehend and I should get a ged yes I was rude but only because they kept beating around the bush and accusing me of lies when I literally just kept asking for the November monthly box info that’s all I wanted not be called a liar or told to prove info and when I did just continues to call me a liar even have screenshots and more. Heather is you see this I really hope you can work on better customer service and actually learn to read your customers comments and concerns rather than fire back with some auto reply response copy of what your site says.
            Read 1 More Customer Review

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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            BBB Reports On

            BBB reports on known marketplace practices.

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