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Business Profile

Fence Contractors

Tidewater Fence & Buildings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Shed Paid for in March of 2023; invoices given by company. Company has not followed through with communication regarding status of building; date has past that I was given as the start date. Alot of back and forth between myself and an individual named ****** but there has been no resolution or shed put on my property that I paid for originally.

  • Initial Complaint

    Date:05/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a custom chicken coop. Paid $600.00 upfront in materials. After two no show deliveries we asked for a refund on 5/19. We were told by ****** we would get it that night. After not receiving it he said we would get it the following day since he fell asleep the prior night. Its now Monday 5/22 and ****** has not answered calls or texts since Saturday.

  • Initial Complaint

    Date:05/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Submitted deposits for 2 building projects 5 months ago (12/17/2022), with assurances that the work would be completed within 4-6 weeks, no work has been done and the company has stopped responding. They have not responded to inquires for approximately 30 days. I have begun the process of filing a Civil Claim for Money. The company owes us $5378.96

  • Initial Complaint

    Date:03/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/23/22 I entered a contract with ************************ of Tidewater Fence and Buildings to build a 16' x 20' detached greenhouse in our backyard. ****************** stated that the estimated build time was 50 days upon order and receipt of materials. ****************** advised me that all building materials were received on 01/23/23. On 02/08/23 I was advised by ****************** of difficulties transporting building materials due to a trailer break down. I offered to pay for a box truck from *********** however, was told that would not be necessary. Since then, I have received three estimated finish dates which have not been met, to include today 03/17/23. I have made multiple attempts to contact ****************** by phone and text, however, they are rarely answered or returned. To date, I have made $9000 payments to Tidewater Fence and Buildings. I attempted to find this company on ****, however could not find it under this name. Please assist however you are able.

Tidewater Fence & Buildings is NOT a BBB Accredited Business.

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