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          Find a Location

          Drivers Choice has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Drivers Choice

              11400 Jefferson Ave Newport News, VA 23601-2033

            • Drivers Choice

              12916 Jefferson Ave Newport News, VA 23608-1602

            Business ProfileDrivers Choice

            Used Car Dealers
            Multi Location Business

            Contact Information

            11400 Jefferson Ave

            Newport News, VA 23601-2033

            Get Directions
            (757) 706-3478

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Drivers Choice has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Drivers Choice

                11400 Jefferson Ave Newport News, VA 23601-2033

              • Drivers Choice

                12916 Jefferson Ave Newport News, VA 23608-1602

              Location of This Business
              11400 Jefferson Ave, Newport News, VA 23601-2033
              BBB File Opened:
              1/26/2017
              Business Management
              • Mr. John S. Dawson, III, President
              Contact Information

              Principal

              • Mr. John S. Dawson, III, President

              Customer Contact

              • Mr. John S. Dawson, III, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/18/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Complaint Details Unavailable

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Terrie L

              09/21/2023

              Recently purchased 2013 Outback. We drove it less than 300 miles NOT EVEN A TANK OF GAS later the CVT (transmission) went out. Repair is ** because you CANNOT rebuild a CVT it has to be replaced. Called the dealer to see if in GOOD BUSINESS- GOOD CONSCIOUS they would replace the vehicle or cover cost. NO CHANCE so I am out the cost of the vehicle and either replace the CVT for 7k or out another ** *or another car. Never truly believed used car salesmen's were slime. I BELIEVE NOW
              Read 1 More Customer Review

              Local BBB

              BBB of Greater Hampton Roads

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