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Business Profile

Collection Attorneys

Glasser and Glasser, P.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Reviews

This profile includes reviews for Glasser and Glasser, P.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Glasser and Glasser, P.L.C. has 2 locations, listed below.

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    Customer Review Ratings

    3/5 stars

    Average of 8 Customer Reviews

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    Review Details

    • Review fromDonnell H

      Date: 05/01/2025

      1 star
      The call I experienced with Glasser and Glasser this morning, May 1st, was deeply unprofessional and frankly, disrespectful. When I called to discuss my account and spoke with Demarcus ********* I was asked for verification via account number or social security number. Despite my willingness to provide the account number, Mr. ******** repeatedly asked for my social security number and then hung up on me when I stated my preference. Knowing how difficult it is to even get through to someone at your firm, this blatant disregard for my time and attempt to resolve matters is incredibly frustrating and reinforces my ongoing difficulties in achieving any satisfactory outcome with Glasser and Glasser.
    • Review fromWilliam C

      Date: 04/05/2024

      1 star
      Awful place with questionable ethics and shady business practices. I owed them one payment 10/23- I missed it, was my mistake! Today 4/5/2024 they garnished MY WHOLE CHECK- $1200 more than my balance with no communication or warning. Theybsaidnqe spoke in February of 2023- 14 months ago!Over 2 hours on the phone with multiple transfers to different unhelpful people. Glasser and Glasser are the worst of the worst
    • Review fromGabrielle M

      Date: 07/19/2023

      1 star
      I have been actively attempting to contact Glasser & Glasser since May 31st, 2018 in order to resolve a debt. Despite my numerous attempts through their website, I have not received a single response from them. Out of all of my efforts, I was only able to speak with someone from their firm once, and that too was through a phone call. I have still never been able to speak with the person representing the debtor. This lack of direct communication has severely hindered my ability to address and resolve the debt, resulting in an unjust accrual of interest. The financial impact has been so severe that I have been forced to take drastic measures to stay afloat. Specifically, I have had to borrow from my 401k, which is something I was trying to avoid through communication. It is frustrating and disheartening that Glasser & Glasser has not provided me with adequate opportunities for meaningful dialogue nor even acknowledged my attempts. The accrued interest on the debt could have been avoided if they had responded to my inquiries and allowed for a resolution. Their unresponsiveness has not only caused financial hardship but has also pressured me to tap into retirement savings, jeopardizing my future financial stability. Managing my finances in today's inflated economy has been made increasingly untenable due to Glasser & Glasser's lack of communication and unfair practices.
    • Review fromSherry L

      Date: 06/07/2023

      5 stars
      Glasser and Glasser is a law firm and has a collection department as well as other departments. I have always had a nice encounter with the people who work there.
    • Review fromMichael B

      Date: 06/07/2023

      5 stars
      The firm is located in downtown Norfolk. Wheelchair accessible and was easy for me to get to the second floor to make my payment.
    • Review fromwanda w

      Date: 05/26/2023

      1 star
      Glasser and glasser should never turn in ********* regional center to collect doctor and hospital bills.
    • Review fromDUSTIN S

      Date: 03/29/2023

      5 stars

      DUSTIN S

      Date: 03/29/2023

      Great customer service in helping with my legal matters. Everyone I came in contact with at the office was very friendly. Would highly recommend using Glasser & Glasser for any legal help you need!

      Glasser and Glasser, P.L.C.

      Date: 05/19/2023

      Dear Mr. ********  Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our business. Your kind words and appreciation mean a lot to us. We strive to provide the best service possible, and it's truly gratifying to know that we met your expectations. Delivering excellent customer service is one of our top priorities, and we're delighted that we were able to make your experience a memorable one. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We would be more than happy to help. Once again, thank you for choosing our business and for your amazing review.
    • Review fromKelly J

      Date: 03/24/2023

      5 stars

      Kelly J

      Date: 03/24/2023

      Glasser and Glasser provides top notch service to their clients and customers.

      Glasser and Glasser, P.L.C.

      Date: 05/19/2023

      Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our business.

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