Business ProfileforFrontStream Payments, Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 11480 Commerce Park Dr Ste 300, Reston, VA 20191-1575
- BBB File Opened:
- 1/7/2015
- Years in Business:
- 17
- Business Started:
- 4/1/2007
- Business Incorporated:
- 2/1/2007
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Front Stream Holdings, LLC
- Fast Transact Merchant Services LLC
- Business Management
- Ms. June Ford, Collections Manager
- Mr. Chris Broderick, CEO
- Contact Information
Principal
- Ms. June Ford, Collections Manager
- Mr. Chris Broderick, CEO
Customer Contact
- Ms. June Ford, Collections Manager
- Mr. Chris Broderick, CEO
- Additional Contact Information
Phone Numbers
- (800) 850-5964Other Phone
Email Addresses
- Customer Service
- (800) 850-5964
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kim S
08/07/2024
FrontStream Payments, Inc. Response
08/09/2024
Our client signed a contract in 2022 with terms of 1 year and then autorenewal for one (1) year periods, unless either party notifies the other party, in writing, that it does not want to renew the subscription at least 45-days before the end of the period.
Our Renewals Team also sent out two Friendly Reminders to ***************** on 4/12/4 and 5/8/24 about the renewal of their subscription which is 60 days and 30 days before the new term began and *** did not respond to any of these notices about cancellation of her active subscription with Frontstream.
Also, our Renewals Team sent a Friendly Reminder on 5/8/24 to *************************** which that person opened the email three times (3) on 4/12 and 5/8 without any response.
*** stated that this account was created by a director on their board who no longer there and they asked her to cancel this account over a year ago. However, she could not provide us with the cancellation notice or a Confirmation Notice of cancellation.
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