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Find a Location

Haley Ford South has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Haley Ford South

      US-1 Richmond, VA 23237

      BBB Accredited Business
    • Haley Ford South

      P. O. Box 3540 Chester, VA 23831

      BBB Accredited Business

    Business ProfileforHaley Ford South

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1999

    Years in Business: 61

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Haley Ford South has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Haley Ford South

        US-1 Richmond, VA 23237

        BBB Accredited Business
      • Haley Ford South

        P. O. Box 3540 Chester, VA 23831

        BBB Accredited Business
      Location of This Business
      US-1, Richmond, VA 23237
      BBB File Opened:
      9/17/1998
      Years in Business:
      61
      Business Started:
      12/28/1962
      Business Incorporated:
      12/28/1962
      Accredited Since:
      7/1/1999
      Type of Entity:
      Corporation
      Business Management
      • Mr. J. Douglas Pridgen, Owner
      Contact Information

      Principal

      • Mr. J. Douglas Pridgen, Owner

      Customer Contact

      • Levar Person, General Manager
      Additional Contact Information

      Fax Numbers

      • (804) 748-8520
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a car from them on August 5 2023. Driving it over the next few days I noticed the gear shift/acceleration was a little rough and continued to increase in roughness on ver the next couple weeks. Their dealership was 2.5 hours away so I informed the dealership of the issue and I took it to my local **** Dealership to diagnose. I had to leave my car there for four days to be diagnosed and serviced. I was informed that the technician at Haley **** didnt put the air filtration system back together all the way and the air filter box was left open. The oil was also extremely black and thick even though Haley **** stated they changed it prior to selling. When I told the manager about their negligence he completely brushed it off and just said OK, glade nothing was wrong with the transmission. I wasnt expecting much but he could have offered to reimburse for the oil change and the car rental. Im out $250 plus a lot of time wasted due to their negligence.This whole purchase process with Haley **** had been full of negligence from not being provided with the temporary registration prior to leaving the dealership along with other signed documents (I was given an envelope and told all paperwork was in there but it was only the bill of sale and I had to contact the dealership multiple times to get copies of everything emailed to me) to the service department not putting the car back together fully.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central Virginia

      BBB Reports On

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