Reviews
This profile includes reviews for Estes Express Lines's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 814 Customer Reviews
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Review fromMike H
Date: 04/08/2025
5 starsMike H
Date: 04/08/2025
Driver delivered while we were at work. They placed the large skid at the far back of our driveway, out of the way. We were still able to get the cars in with no issues. Absolutely satisfied and appreciate them putting the skid where they did.
Estes Express Lines
Date: 04/09/2025
Thank you so much for your review - we appreciate you!Review fromCarol P
Date: 04/07/2025
2 starsCarol P
Date: 04/07/2025
My contractor had to help carry the huge box (36x48 shower) across the town square to my front door. Without my contractor, the delivery could not have been made. Then your driver would not help my contractor get the box up five stairs to the front door. If it is against your company policy to deliver to the door, my contractor should not have helped your driver get the box from your truck to the sidewalk in front of my home. Then your driver was insisting that we take the pallet. That was a bridge too far. He even asked my contractor-dont you have a dumpster? Your service got my package to the sidewalk in front of my house, but not without my help. Your driver was snarky and pushy. I would not recommend the delivery end of your service to anyone. I will share my experience with ***** in a separate correspondence.Estes Express Lines
Date: 04/09/2025
Were so sorry to hear youve had this delivery experience. We would appreciate if you could email our dedicated home delivery support team at ********************************************************************************************************************************** with some more details.Review fromStacy E
Date: 04/05/2025
5 starsStacy E
Date: 04/05/2025
We ship with Estes on a daily basis. ****** ***** is always friendly and fun. The drivers are always courteous and professionalEstes Express Lines
Date: 04/09/2025
Thank you so much, *****. We are so appreciative you took the time to leave us such a positive note! We look forward to continuing to serve you.Review fromBruce M
Date: 04/03/2025
5 starsBruce M
Date: 04/03/2025
Delivery on time. Driver was very professional and courteous. He placed the items exactly where indicated. One pallet was damaged and he moved 30 bags of soil to a new pallet and finished the delivery in a expedited manner. I would definitely use Estes again. A great company.Estes Express Lines
Date: 04/09/2025
We love hearing from our customers and are so glad that you enjoyed your delivery experience. Thank you for sharing!Review fromAdrian T
Date: 04/02/2025
5 starsAdrian T
Date: 04/02/2025
The driver was great and went above and beyond even though he didnt have to. He made sure we were happy. I wish I could have gave him a tipEstes Express Lines
Date: 04/09/2025
Thank you so much for taking the time to share your experience, ******! We work very hard to make sure that we are offering the best experience.Review fromDebbie H
Date: 04/01/2025
1 starDebbie H
Date: 04/01/2025
******** experience with this company. They don't even deserve 1 star, but this system requires you to select one to enter your review. I was promised a specific date for delivery which they didn't do and delivered on another day, which no one was home for the delivery. They left a $1,000 package out by the street where anyone could've stopped and stolen it, left it without getting a signature for this delivery and to top it all off the package was damaged. Horrible, Horrible Horrible Experience. This is the worst delivery experience I have ever had from a company!!!!Estes Express Lines
Date: 04/09/2025
Were so sorry to hear youve had this delivery experience, ******. Were looking into this and would appreciate if you could email our dedicated home delivery support team at ********************************************************************************************************************************** with some more details.Review fromDelana N
Date: 04/01/2025
5 starsDelana N
Date: 04/01/2025
Great company to deal with. They communicated at every stage and were on time and the driver was an especially kind man. Thank you Estes!Estes Express Lines
Date: 04/09/2025
Thank you so much for your rating; we appreciate it!Review fromJason H
Date: 03/27/2025
1 starJason H
Date: 03/27/2025
Aside from the driver who was very helpful when my product was actually delivered, Estes is by far the least professional company I have ever had the displeasure to work with. My delivery had to be rescheduled twice due not to circumstance, but a complete and utter failure of those responsible for the logistics at the company. This led to lost revenue on my end because of the delay of waiting around for the two days the delivery was supposedly scheduled. If I could, I would ensure no one used this company to ship anything ever again.Estes Express Lines
Date: 04/09/2025
*****, were sorry to hear you had this experience and appreciate your bringing this issue to our attention. Please email us at ************************************************************************************************************* so we can assist you.Review fromSandy A
Date: 03/25/2025
5 starsSandy A
Date: 03/25/2025
Estes provided timely and very accommodating service to my door. They handled my order with care and notified me ahead of time they were arriving. I highly recommend Estes Express Line for deliveries.Estes Express Lines
Date: 04/09/2025
Thanks so much for your kind words. It means a lot to us!Review fromRonda B
Date: 03/25/2025
5 starsRonda B
Date: 03/25/2025
The delivery driver truly went above and beyond, everyone from the phone to delivery was exceptional. I truly appreciate you all!Estes Express Lines
Date: 03/26/2025
Thank you for the wonderful feedback, *****! We love being able to provide great service to amazing customers like you.
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