Business ProfileforOne Earth Landscapes and Mulch

10/20/20 - One Earth Landscaping performed Aeration and Over-seeding of my lawn. I was working from home and noticed the guy out my front window was having some trouble controlling the aeration machine. They finished the work and left without speaking to me as I was being billed for the work. Later that day, I was in the fenced-in backyard with my dog and noticed 3 of my vinyl fence 'tips' were missing on a section of fence facing the street. I went over to look closer and noticed that one of the fence 'spindles' was completely broken in 2 and the ones next to it had scrape marks on them. I took pictures of the damage and called One Earth. I talked to **** and she said she'd text me later and that I could text the pictures to that number. 10/21/20 9:06am: Received a text from ****. She identified herself and apologized for the issue and asked me to text the pictures. At 9:40am I texted several pictures showing the damage. I never heard back at all. 10/28/20: I texted again and asked if she had received the pictures and what we should do from here. I never heard back. I had received an invoice for the work but wasn't going to pay it until the issue was resolved. When I didn't hear back and they didn't send any reminders about the bill, I assumed they didn't want to deal with it and was just going to give me the work for free rather than fix the fence. 11/04/22: Received an invoice from One Earth from the work on 10/20/20 with 'PAST DUE!!' written across it. 11/07/22 (9:15am): Called One Earth and received voicemail. Left message about receiving past due invoice from 2 years ago and mentioned the fence and pictures and lack of response. Asked for call back. Never heard back. 11/14/22 (9:15am): Called One Earth and talked to ******* who was filling in. She said she'd have someone call me back. Never heard back.