Business ProfileforLewis Gale Physicians

My complaint is that Lewis Gale Physicians (LGP) Family and Academic Medicine appears to practice down-coding & up-coding on medical claims.Those are the only terms I can use to explain my billing issues. I am limited to the amount of characters that may be used in a complaint,details will be left out of the viewable complaint, but the full account has been attached to my complaint.1St–This has caused me several hundred extra dollars in medical,since they were for preventive & the monitoring of diabetes,not regular office visits as coded.2nd–****** claim numbers do not match LGP claim numbers.3rd-On 12/15/2022 I spoke to ****** and ****** ********** about services provided by LGP,both agreed it should be coded as preventive.I spoke to LGP office manager ****** about this.She said the code (office visit) was right,and ****** should have recognized that it was every 3 months and known it was preventive.That is when she told me that ************ * ****** **** the NP), had actually coded it down from what he could have,which would have been a higher fee.She said that **** knew the codes and he always did them right and I can ask him about it.That's when I thought to myself,is this medical coding just an arbitrary practice?On 12/20/2022,at the end of the visit,I asked him about the coding, he like,******,used the terms preventive & monitoring to describe the services,which are different codes.He left the room,returned,said I needed to find another provider due to a breakdown in doctor/patient relationship.4th-Then I received a letter on 12/30/2022,which I deem as retaliatory in nature, from nurse ******* * ****** ***, stating that I am “ineligible” to use any Lewis Gale physicians, except the emergency room due to a breakdown in doctor/patient relationship.Without cause,**** decided that I can't use my cardiologist at Lewis Gale.That seems like an awful lot of power to summarily remove 50% of my health care options in Roanoke because I questioned him about coding.