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Find a Location

RR Tree Service and Care, LLC has 1 locations, listed below.

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    Business ProfileforRR Tree Service and Care, LLC

    Tree Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/17/2024

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    RR Tree Service and Care, LLC is a tree service, offering tree pruning, removal and stump grinding.

    Business Details

    Location of This Business
    Rural Retreat, VA 24368
    BBB File Opened:
    1/8/2024
    Years in Business:
    2
    Business Started:
    1/16/2022
    Business Incorporated:
    5/15/2023
    Accredited Since:
    4/17/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ty Boyd, Owner
    Contact Information

    Principal

    • Mr. Ty Boyd, Owner

    Customer Contact

    • Mr. Ty Boyd, Owner
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Company was hired for services rendered on January 23rd and 24th to tree 1 tree and full removal of two trees including stump grinding. The quoted and agreed upon price was $3,200. After tree removal was complete I found damaged siding on the house and after getting quotes for repair we deducted the cost of repair from the final bill to be $2,800. I was told by the owner the stumps were ground out and that the grindings were left in a pile on top of the holes to break down over the next months and would be decomposed by spring and ready to plant grass. I reached out on April 1st to inquire about the stump grinding process as no changes are observed and received no response. I reached out again on April 20th with no response. On April 21st I removed the tree grindings myself to find that one of the stumps was still in tact well above the ground and the other was ground down even to ground level, neither were as agreed to. I contacted the owner on April 21st describing what I found and asked what it would take to get them out to finish the job. I was told they sold their machine and was given the contact information of someone else to hire to complete their job. I responded that I was hoping to not have to pay someone else to complete their job and was met with no communication again. I left an honest review out their ******** page not recommending their company on April 22nd. I attempted to follow up on April 23rd to see if we could fix this situation and they contract the completion of the job or provide a partial refund for services not rendered and have been blocked by the owner and unable to reach him. I would like the job finished or refund to have this completed by a professional.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Western Virginia

    BBB Reports On

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