Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On September 20, 2022 Curtis Tilley t/a Tilley’s HVAC Mechanical Services entered into a Consent Order with the Commonwealth of Virginia Board for Contractors.
Based on the investigation of this matter, the Board finds reason to believe that Tilley’s HVAC Mechanical Services violated the following:
1. Failure of those engaged in residential contracting to comply with the terms of a written contract, specifically:
- when work is to begin and the estimated completion date.
- a statement of the total cost of the contract and the amounts and schedule for progress payments including a specific statement on the amount of the down payment.
- a “plain-language” exculpatory clause concerning events beyond the control of the contractor and a statement explaining that delays caused by such events do not constitute abandonment and are not included in calculating timeframes for payment or performance.
- a statement of assurance that the contractor will comply with all local requirements for building permits, inspections, and zoning.
- disclosure of the cancellation rights of the parties.
- contractor’s name, address, license number, class of license, and classification or specialty services.
- statement providing that any modification of the contract, which changes the cost, materials, work to be performed, or estimated completion date, must be in writing and signed by all parties.
- effective with all new contracts entered into after July 1, 2015, a statement notifying consumers of the existence of the Virginia Contractor Transaction Recovery Fund that includes information on how to contact the board for claim information.
2. Failure to obtain a building permit or applicable inspection, where required.
3. Failure to operate under the name in which the license was issued.
4. Where the firm, responsible management, designated employee or qualified individual has been convicted or found guilty, after initial licensure, of any felony or misdemeanor.
5. Failure to inform the Board in writing that he was convicted of a felony or misdemeanor.
Tilley’s HVAC Mechanical Services acknowledges an understanding of the charges and admits to the violations.
For more details go to http://www.dpor.virginia.gov.
At-a-glance
Overview
THIS COMPANY OFFERS SALES, SERVICE, AND INSTALLATION OF ALL BRANDS OF EQUIPMENT. WE ARE A TRANE DEALER. WE ALSO SELL AND INSTALL MITSUBISHI DUCTLESS SYSTEMS AND OFFER 24/7 EMERGENCY SERVICE. FREE ESTIMATES AND SECOND OPINIONS.
Business Details
- Location of This Business
- 352 Hillandale Drive, Troutville, VA 24175
- BBB File Opened:
- 11/16/2005
- Years in Business:
- 29
- Business Started:
- 3/1/1995
- Accredited Since:
- 9/27/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Keith Tilley, Owner
- Contact Information
Principal
- Mr. Keith Tilley, Owner
Customer Contact
- Mr. Keith Tilley, Owner
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
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