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Find a Location

Napolitano Enterprises, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Napolitano Enterprises, Inc.

      1492 S Independence Blvd Ste 101 Virginia Beach, VA 23462-5252

    • Napolitano Enterprises, Inc.

      2002 Brians Ln Suffolk, VA 23434-6310

    • Napolitano Enterprises, Inc.

      505 Hanbury Rd W Chesapeake, VA 23322-5817

    Business ProfileforNapolitano Enterprises, Inc.

    Home Builders
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Napolitano Enterprises, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Napolitano Enterprises, Inc.

        1492 S Independence Blvd Ste 101 Virginia Beach, VA 23462-5252

      • Napolitano Enterprises, Inc.

        2002 Brians Ln Suffolk, VA 23434-6310

      • Napolitano Enterprises, Inc.

        505 Hanbury Rd W Chesapeake, VA 23322-5817

      Location of This Business
      1492 S Independence Blvd Ste 101, Virginia Beach, VA 23462-5252
      BBB File Opened:
      6/13/2001
      Years in Business:
      47
      Business Started:
      3/8/1977
      Type of Entity:
      Corporation
      Alternate Business Name
      • Napolitano Homes Inc
      Business Management
      • Mr. John Napolitano, President
      Contact Information

      Principal

      • Mr. John Napolitano, President

      Customer Contact

      • Mr. John Napolitano, President
      • Mr. Ken Gezella
      • Mr. Dylan Hawkins, Marketing Specialist
      • Ms. Christina Bryant, Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/01/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      On 8/9/2023 the business damaged our fence, a handful of times the employees trespassed on our property after being asked not to. Took them over a month for them to come out and “fix” the damaged fence. It was agreed that 2 post and 8 fence pickets would be replaced. They only replaced 1 post and 6 pickets. When asked why they didn’t replace everything they lied and said they did but it’s very obvious that the damage is still there. I have security cameras that captured all of this as well as emails showing they agreed to replace the 2 post and 8 pickets. we asked them to come back and fix the remaining damage but they will no longer respond. This company will not do the right thing and fix the damage. This company has been known to not fix issues with the homes that they build in our neighborhood and it seems this is just another thing. The employees are rude and talk down to you even though you are buying a new build home from them.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shawn S

      1 star

      10/06/2023

      These people build homes and not building them correctly. They hire people but making several mistakes and not wanting to fix it. Water issues in my garage from cider blocks and porch is not level due to holding water that takes 3 days to dry. Driveway cracking from bad concrete. You call or email and will and have been getting avoided. Bout to get a lawyer involved because I shouldn’t be going through these issues on a brand new house. Napolitano homes South independence Blvd Va. Beach Va

      Local BBB

      BBB of Greater Hampton Roads

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